Employee Learning Management System

Solicitation number 2023-043-TS

Publication date

Closing date and time 2023/09/11 11:00 EDT

Last amendment date


    Description
    Notice of Intended Procurement
    Name of Procuring Entity
    Toronto Metropolitan University (the “University”)

    Contact Person and Contract Person Coordinates
    Tim Sage, 1 Dundas St West, 09th Floor, Toronto, ON, M5B 2H1, 416-979-5000 ext. 557243

    Procurement Documents
    The procurement documents are available at www.merx.com.
      
    Note that obtaining access to the procurement documents will require prospective suppliers to register and pay a registration fee.  Pricing and Payment Terms are available on the MERX website.


    Description of Procurement
    The University is conducting a Request for Proposal (“RFP”) for Employee Learning Management System.

    The procurement is anticipated to involve negotiation.  An electronic auction is not anticipated. 


    Address and Final Date for Submissions
    Submissions must be submitted electronically at https://tmu.bonfirehub.ca/opportunities/66154  on or before On or Before August 28, 2023, 11:00:00 AM EDT.

    The submissions will not be opened publicly.

    Conditions for Participation
    The procurement is subject to the following conditions for participation:

    Insurance Requirements
     
    1. Commercial General Liability Insurance against third party bodily injury (including death), personal injury and broad form property damage (including loss of use) and including products and completed operations liability and blanket contractual liability for an amount of not less than five million dollars ($5,000,000.00) per occurrence.  Such insurance shall include a cross liability and severability of interests clause and an endorsement naming Toronto Metropolitan University, its governors, trustees, officers and employees as an Additional Insured;
    2. Standard automobile insurance for all vehicles owned, licensed or leased by the Supplier and non-owned automobile insurance, where required, for an amount of not less than ten million dollars ($10,000,000.00), per occurrence for each type of coverage. Where the non-owned automobile insurance coverage is provided within a general liability policy, a separate policy is not required; and
    3. Professional liability insurance for an amount of not less than two million dollars ($2,000,000.00) per occurrence, if applicable to the type of Services offered under this Agreement. This insurance policy is required to be maintained throughout the Term of the Agreement and for a period of twenty-four (24) months after the completion of the Services.

    WSIB
     
    1. Provide a Valid WSIB Clearance Certificate or alternatively Private Employers Liability coverage in the amount of two (2) million dollars ($2,000,000.00).


    University’s Privacy, IT Security and Accessibility Requirements
     
    1. The Awarded Proponent must pass the above three requirements prior to award.


    Minimum Passing Scores
    The Minimum Passing Score is 65% or 32.5 out of 50 points (all “M” questions must receive a “Pass” score, and any “M/I” questions must score a minimum of 5/10, otherwise the Proponents’ bid may be disqualified if either of these conditions are not met) for Stage 2 -Technical Evaluated Criteria.
    The Minimum Passing Score is 65% or 13 out of 20 points for Stage 3 Presentation.
    The Minimum Passing Score for Stage 5- Privacy, IT Security & Accessibility is Pass.


    Applicable Trade Agreements
    This procurement is subject to the following trade agreement(s):

    The Canadian Free Trade Agreement, Chapter Five
    The Comprehensive Economic and Trade Agreement, Chapter 19
    The Ontario-Quebec Trade and Cooperation Agreement, Chapter 9

    Contract Details
    The term of the Final Agreement is 3 years, plus two optional renewal periods of 1 year each, in the discretion of the University.


    The University will base its selection of qualified suppliers on the following criteria:

    Stage 1
    Mandatory Evaluation Criteria:

    CRITERIA                                                                                                                WEIGHTING (POINTS)
    File #1 – Proposal Acknowledgement Form                                                                           Pass/Fail
    File #2- Presentation/Demonstration Preferences Form                                                        Pass/Fail

    Stage 2- Technical Evaluation Criteria:

          CRITERIA                                                                                                          WEIGHTING (POINTS)
    File # 3- Qualitative Scoring Requirements- Part A Corporate Qualifications and Support
    Part A- Company Information                                                                                                      1
    Part A- Corporate Experience                                                                                                     4
    Part A- Project Team Members                                                                                                   4
    Part A- Preliminary Work Plan                                                                                                     2
    Part A- Social & Sustainability Policies                                                                                        1
    File # 3- Qualitative Scoring Requirements- Part B LMS Solution Requirements
    Part B- Ongoing Support & Updates                                                                                            4
    Part B- User Interface Requirements                                                                                           3
    Part B- Dashboard Requirements                                                                                               3
    Part B- Course Management Requirements                                                                                4
    Part B- Course Enrollment Requirements                                                                                    4
    Part B- Employee Profiles                                                                                                            3
    Part B- Reports & Analytics                                                                                                          3
    Part B- Integration of Third-Party Software                                                                                  2
    Part B- Communication Requirements                                                                                        1
    Part B- LMS Technical Requirements                                                                                          1
    File # 3- Qualitative Scoring Requirements- Part C Case Scenarios                                           20
                                                                                                                         Subtotal                   50
    Minimum Passing Score                                                                                                              32.5


    Stage 3- Presentation/Demonstration
    It is the University’s intention to interview the top 3 scoring Proponents following the evaluation of the Technical Evaluation Criteria in Stage (2).  However, the University reserves the right, in its sole discretion, to invite additional Proponents to advance to the Interview in Stage (3) of the evaluation based on the next highest rated criteria scores following the original top 3 scoring Proponents.  For clarity, the University may elect to invite the 4th highest scoring Proponent to the Interview Stage and then the 5th highest scoring Proponent to the Interview Stage, and so on, provided all such additional Proponents invited to the Interview Stage have scored at or above the minimum threshold of the Technical Evaluation Criteria Stage.

          CRITERIA                                                                                                          WEIGHTING (POINTS)
    Presentation/Demonstration                                                                                                       20
    Minimum Passing Score                                                                                                             13
                 
    NOTE – Toronto Metropolitan University will be using a 0-10 scale to score Stage 2 & 3 of the evaluation, utilizing the following criteria:
    1.           Score of 0: reserved for blank (no response) answer.
    2.           Score of 1-3: reserved for answer that omits major criteria of the question, or is not relevant to scope, and overall considered a poor answer.
    3.           Score of 4-7: reserved for answer that does not omit any major criteria of the question (minor omissions are acceptable), and is overall considered a good answer / no more no less than simply answers the question provided,
    4.           Score of 8-10: reserved for answer that is above what was asked for in the scope, providing relevant information/services/goods that goes beyond Toronto Metropolitan’s expectation, and is overall considered an excellent answer.

    Stage 4- Financial Evaluation Criteria:

    CRITERIA                                                                                                                WEIGHTING (POINTS)
    File #4 - Pricing Part I- Total Fixed Fee                                                                                       30
    Subtotal                     30

    Stage 5- Privacy, IT Security& Accessibility Evaluation Criteria:
    CRITERIA                                                                                                                WEIGHTING (POINTS)
    Appendix H – Privacy Requirements                                                                                      Pass/Fail
    Appendix H- IT Security Requirements                                                                                   Pass/Fail
    Appendix H- Accessibility Requirements                                                                                Pass/Fail
    The Proponent is required to pass this section as a condition of Award.

                                                                                                         Total Evaluated Score         100



    Notes
    Suppliers should note that information contained within this notice is subject to change. Suppliers are encouraged to obtain the procurement documents which contain the most current information.  If there is a conflict between the procurement documents and this notice, the procurement documents will take precedence.


     

      Bidding and Documents are available on http://www.merx.com. Fees may apply; See https://www.merx.com/public/pricing for more information.

      Contract duration

      The estimated contract period will be 0 month(s), with a proposed start date of 2023/10/02.

      Trade agreements

      • Canadian Free Trade Agreement (CFTA)
      • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
      • Please refer to tender description or tender documents
      Contact information

      Contracting organization

      Organization
      Toronto Metropolitan University
      Address
      Financial Services - Purchasing and Payment, 350 Victoria Street
      Toronto, Ontario, M5B 2K3
      Canada
      Contracting authority
      Tim Sage
      Phone
      416-979-5000 x557243
      Email
      bids@torontomu.ca
      Bidding details

      Full details for this tender opportunity are available on a third-party site

      Click on the button below to be directed to this website. Note that on the third-party site you may need an account to view and/or bid on this tender. Information on any fees or additional costs to access the full details is outlined in the Description tab of this tender opportunity.

      Summary information

      Language(s)
      English
      Procurement method
      Competitive – Open Bidding