Network Evolution, Security Integration and Managed Services
Solicitation number 202501007
Publication date
Closing date and time 2025/03/13 14:00 EDT
Last amendment date
Description
The VIA Information Technology (IT) department would like to select an IT Managed Services Provider (MSP) for comprehensive monitoring and management services in support of our IT network infrastructure evolution, including Connectivity, SDWAN/SASE Solution and Managed Services. Collectively, this will drive the evolution towards a more robust, flexible, scalable and intelligent network that will meet VIA's requirements.
Mandatory Requirements:
Proponent must have an established and functioning NOC at one or more facilities in Canada that it owns or leases for monitoring and assessing services for active clients 24 X 7 X 365.
Proponent must provide responses in the Vendor Assessment document.
Service plans, subscriptions, portal services and any other services must but be issued or registered under the name of VIA Rail Canada Inc.
Mandatory Requirements:
- Official Languages
2.Experience
The Proponent must have minimum five (5) years of experience providing Managed Services for connectivity, SDWAN/SASE, networking for clients in Canada and/or US of similar scale and complexity to VIA and;
A minimum of three (3) references must be provided for VIA to contact.
A minimum of three (3) references must be provided for VIA to contact.
3. Network Operations Center (NOC)
Proponent must have an established and functioning NOC at one or more facilities in Canada that it owns or leases for monitoring and assessing services for active clients 24 X 7 X 365.
- Proponent Response to RFP
- Security Professional Services
6. Vendor Assessment (Cybersecurity)
Proponent must provide responses in the Vendor Assessment document.
- Ownership of Goods
Service plans, subscriptions, portal services and any other services must but be issued or registered under the name of VIA Rail Canada Inc.
- Service Management and Ticketing
Bidding and Documents are available on http://www.merx.com. Fees may apply; See https://www.merx.com/public/pricing for more information.
Contract duration
The estimated contract period will be 60 month(s).
Trade agreements
-
Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
Contact information
Contracting organization
- Organization
-
VIA Rail Canada Inc.
- Address
-
3 Place Ville-Marie, Suite 500Montreal, Quebec, H3B 2C9Canada
- Contracting authority
- Gina Siviero
- Phone
- 514-871-6536
- Email
- gina_siviero@viarail.ca
Bidding details
Full details for this tender opportunity are available on a third-party site
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