20250728 RFP Contact Centre Services Manitoba

Solicitation number 20250728

Publication date

Closing date and time 2025/09/02 15:00 EDT

Last amendment date


    Description
    DESCRIPTION OF THE WORK: EM is looking for a well-established, expereienced, Contractor that has a proven record of delivering and executing contract contre services. The idela partner will bring innovative ideas, delivery high-quality work, and efficientky address complex challenges, all while providing exceptional value. 
    FOR MORE INFORMATION, CONTACT: Whitney Derksen, Procurement Officer 204-805-0496 whitney.derksen@efficiencymb.ca
     COMPETITIVE PROCUREMENT STRATEGY: Request for Proposal 
    BIDS WILL BE OPENED PRIVATELY 
    MANDATORY CRITERIA: All proposals must meet all the mandatory criteria, in Efficiency Manitoba’s determination, in order to proceed to the second stage of the evaluation process identified within the tender documents.
     

      Bidding and Documents are available on http://www.merx.com. Fees may apply; See https://www.merx.com/public/pricing for more information.

      Contract duration

      The estimated contract period will be 36 month(s).

      Trade agreements

      • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
      Contact information

      Contracting organization

      Organization
      Efficiency Manitoba
      Address
      601 unit - 234 Donald Street
      Winnipeg, Manitoba, R3C 1M8
      Canada
      Contracting authority
      Whitney Derksen
      Phone
      204-805-0496
      Email
      whitney.derksen@efficiencymb.ca
      Bidding details

      Full details for this tender opportunity are available on a third-party site

      Click on the button below to be directed to this website. Note that on the third-party site you may need an account to view and/or bid on this tender. Information on any fees or additional costs to access the full details is outlined in the Description tab of this tender opportunity.

      Summary information

      Language(s)
      English
      Contract duration
      36 month(s)
      Procurement method
      Competitive – Open Bidding