PRIMARY CARE DIGITAL TRANSFORMATION (ELECTRONIC MEDICAL RECORD) IN ONTARIO

Supply Ontario is conducting an open competitive procurement process to establish a Vendor of Record arrangement for primary care digital services to support the modernization of Ontario’s primary care ecosystem.

The procurement process includes two key streams:
1. Primary Care Medical Record (PCMR)
2. Customer Care Managed Services and Support

The purpose of this procurement is to establish access to secure, interoperable and scalable digital services that support connected primary care delivery across Ontario. The procurement is intended to support a future state where primary care clinicians can access and contribute relevant patient information through modern digital tools, reduce administrative burden, improve continuity of care, and support a more connected patient and provider experience.