Qualified Vendor(s) to Operate ServiceOntario Service Centre(s) Vendor of Record (VOR) Arrangement

Solicitation number tender_20302

Closing date and time 2032/01/30 11:00 EST

Last amendment date


    Description
    PRE-RELEASE NOTICE OF UPCOMING OPPORTUNITY

    Supply Ontario, on behalf of the Ministry of Public and Business Service Delivery and Procurement is looking to a post a new procurement opportunity on January 13, 2025.
    Bidders can locate this upcoming Request for Proposal in the Ontario Tenders Portal.

    As the front door to government, ServiceOntario is dedicated to making it easier than ever for Ontarians to navigate government so they can access the services they need simpler, more convenient and within their communities.

    To effectively meet the evolving needs of communities and ensure sustainability, ServiceOntario is seeking to enter into an agreement with aspiring entrepreneurs, current business owners, retailers, and corporations interested in operating ServiceOntario Service Centres.

    ServiceOntario under the Ministry of Public and Business Service Delivery and Procurement (MPBSDP), will issue a Request for Bids (RFB) to invite prospective Bidders to submit Bids to qualify as a Vendor to operate ServiceOntario Service Centre(s).

    There are approximately 180 communities across Ontario in which ServiceOntario Service Centre opportunities may become available. Bidders will be required to identify which region(s) and also, within each region, which communities they are willing to operate ServiceOntario Service Centres.

    When an opportunity to operate ServiceOntario Service Centre(s) become available in a community, qualified Vendors will be invited to participate in the Second Stage Selection process.

    The successful Vendor of the Second Stage Selection process will be awarded a An Issuing Services Agreement (ISA) to operate the ServiceOntario Service Centre(s).

    Contract duration

    The estimated contract period will be 60 month(s).

    Trade agreements

    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Canadian Free Trade Agreement (CFTA)
    • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
    • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
    • Canada-UK Trade Continuity Agreement (Canada-UK TCA)
    Contact information

    Contracting organization

    Organization
    Ministry of Public and Business Service Delivery and Procurement
    Address
    777 Bay Street, 15th Floor
    Toronto, Ontario, M7A2J3
    Canada
    Contracting authority
    David Balaski
    Phone
    647-983-4152
    Email
    david.balaski@supplyontario.ca
    Bidding details

    Full details for this tender opportunity are available on a third-party site

    Click on the button below to be directed to this website. Note that on the third-party site you may need an account to view and/or bid on this tender. Information on any fees or additional costs to access the full details is outlined in the Description tab of this tender opportunity.

    Summary information

    Language(s)
    English, French
    Contract duration
    60 month(s)
    Procurement method
    Competitive – Open Bidding