Hosted Contact Centre Service (HCCS) (10034679/A)

Solicitation number 10034679/A

Publication date

Closing date and time 2014/05/15 14:00 EDT

Description
Invitation to Qualify Notice – Hosted Contact Centre Services (10034679/A)

The ITQ closed on March 19, 2014.  Canada wishes to thank all Respondents who submitted responses to the ITQ.  The evaluation of the responses has been completed.  The following is the list of Respondents who successfully met the mandatory experience requirements set out in the ITQ and therefore qualify to proceed to the Review and Refine Requirements (RRR) Phase of the procurement process:

IBM Canada Ltd. 
The Bell Telephone Company of Canada or Bell Canada
Hewlett-Packard (Canada) Co.
Telus Communications Inc.
Rogers Communications Partnership 
Telax Voice Solutions

Respondents who did not successfully qualify at the ITQ Phase are not able to participate in subsequent procurement phases for HCCS.

Contract duration

Refer to the description above for full details.

Trade agreements

  • No trade agreements are applicable to this solicitation process
Contact information

Contracting organization

Organization
Shared Services Canada
Address
90 Metcalfe Street
Ottawa, Ontario, K0A 0C3
Canada
Contracting authority
Hall, Mark
Phone
613-218-9250
Address
180 Kent Street
Ottawa, ON, K1G 4A8

Buying organization(s)

Organization
Shared Services Canada
Address
90 Metcalfe Street
Ottawa, Ontario, K0A 0C3
Canada
Bidding details

Summary information

Notice type
Invitation to Qualify
Language(s)
English, French
Region(s) of delivery
Canada
Region of opportunity
Canada
Procurement method
Competitive – Open Bidding
Commodity - GSIN
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