Request for Information regarding Gamification for Employment and Social Development Canada

Employment and Social Development Canada (ESDC) is better able to develop programs and deliver services to the public through the appropriate use of technology. In this information age, the behaviour of each employee is a significant factor in reducing the risks faced by this organization. Employees need to better understand the appropriate use of technology, as well as their roles and responsibilities, in safeguarding personal data and departmental information.

The IT Security Awareness team in ESDC has experimented with gamified learning and concluded that it has the potential to better engage our employees. ESDC has decided to move forward with a gamification approach to awareness and training to achieve that goal.

The purpose of this RFI is to provide an opportunity for those interested, to provide information they feel ESDC should be aware of when developing requirements related to the planning, acquisition, implementation and use of gamified learning solutions.