Information Technology Service Management (ITSM) Solution

Solicitation number 15-31240-0/A

Publication date

Closing date and time 2016/04/04 14:00 EDT


    Information Technology Service Management (ITSM) Solution

    Solicitation number: 15-31240-0/A

    This ITQ closed on January 6, 2016. Canada wishes to thank all Respondents who submitted responses to the ITQ. The evaluation of the responses has been completed. The following is the list of Respondents who successfully met the mandatory experience requirements set out in the ITQ and therefore qualify to proceed to the next phase of the procurement process:

    • BMC Software Inc.
    • Computer Sciences Canada Inc.
    • Emtec Infrastructure Services Canada Corporation
    • IBM Canada Ltd.
    • KPMG LLP
    • ServiceNow, Inc.
    • Wipro Technologies Canada Limited

    Respondents who did not successfully qualify at the ITQ Phase are not able to participate in subsequent procurement phases.

    Initial Notice for ITQ was posted on November 20, 2015 and closed January 6, 2016.

    This Invitation to Qualify (ITQ) is neither a Request for Proposal (RFP) nor a solicitation of bids or tenders and is intended only to pre-qualify suppliers. The objective of this pre-qualification phase is to qualify suppliers who have demonstrated and proven skills and experience in providing a fully-outsourced Information Technology Management (ITSM) solution.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • No trade agreements are applicable to this solicitation process

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    Contact information

    Contracting organization

    Shared Services Canada
    90 Metcalfe Street
    Ottawa, Ontario, K0A 0C3
    Contracting authority
    Gregorio, George
    180 Kent Street
    Ottawa, ON, K1G 4A8

    Buying organization(s)

    Shared Services Canada
    90 Metcalfe Street
    Ottawa, Ontario, K0A 0C3
    Bidding details

    Details for this tender opportunity are provided in the Description tab.

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    Summary information

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