(SBIPS) 9. Network Services - Interactive Voice Response Migration Project

NOTICE OF PROPOSED PROCUREMENT (NPP)

For

SOLUTIONS BASED INFORMATICS PROFESSIONAL SERVICES (SBIPS)

GSIN: D302A INFORMATICS PROFESSIONAL SERVICES

Reference Number:

F5211-160573

Solicitation Number:

PW-17-00769833

Organization Name:

Fisheries and Oceans Canada

Solicitation Date:

2017-02-23

Closing Date:

2017-03-10 02:00 PM Atlantic Standard Time AST

Anticipated Start Date:

2017-03-15

Estimated Delivery Date:

2017-07-17

Estimate Level of Effort: 

 210 days 

Contract Duration:

The contract period will be for four (4) months from the date of contract. 

Solicitation Method:

Competitive

Applicable Trade Agreements:

WTO-AGP, NAFTA, AIT… 

Comprehensive Land Claim Agreement Applies:

No

Number of Contracts:

1 

Requirement Details

Tendering Procedure: Selective Tendering

This requirement is open only to those SBIPS Supply Arrangement Holders who qualified under Tier 1 for services in the Atlantic Region for the Network Services Stream.

The following SA Holders have been invited to submit a proposal:

1. Accenture Inc.

2. ADGA Group Consultants

3. CGI Information Systems and Management Consultants Inc.

4. Cisco Systems Canada Co.

5. Combat Networks Inc.

6. Computer Sciences Canada Inc./Les sciences de l’informatique Canada Inc.

7. Donna Conna Inc., IBM Canada Limited in Joint Venture

8. ESIT Canada Enterprise Services Co. / ESIT Canada Services aux enterprises cie.

9. General Dynamics Canada Limited

10. IBISKA Telecom Inc.

11. IBM Canada Ltd.

12. Modis Canada Inc.

13. The Bell Telephone Company of Canada or Bell Canada/La companie de Téléphone Bell du Canada ou Bell Canada

14. TPG Technology Consulting Ltd.

15. TPG Technology Consulting ltd., Amita Corporation, RANDSTAD INTERIM INC., The Devon Group Ltd., Nortak Software Ltd., TRM Technologies Inc., Wilcom Systems Ltd. Joint Venture

16. TRM Technologies

Description of Work:

Fisheries and Oceans Canada requires professional services to provide full end-to-end design, testing and implementation of an upgrade to the fully functional, bilingual IVR system which will function on DFO IVR telephony hardware and which currently provides voice prompts to the callers and receives information which is inserted into one or more databases. The contractor will be responsible for the implementation of the upgrade and functionality of the system as it operates currently in the different regions of the country.

• The work is currently not being performed by a contracted resource

Security Requirement:

Minimum Corporate Security Required: Designated Organization Screening (DOS)

Minimum Resource Security Required: Reliability

Contract Authority

Name: Cathi Harris

Phone Number: 506-452-3639

Email Address: DFOtenders-soumissionsMPO@dfo-mpo.gc.ca

Inquiries

Inquiries regarding this RFP requirement must be submitted to the Contracting Authority named above. Request for Proposal (RFP) documents will be e-mailed directly from the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “BUYANDSELL.GC.CA” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language.

NOTE: Solutions‐Based Informatics Professional Services (SBIPS) Method of Supply is refreshed three (3) times per year. If you wish to find out how you can be a “Qualified SA Holder”, please contact RCNMDAI.‐NCRIMOS@pwgsc.gc.ca