*REQUIREMENT CANCELLED*: ITQ- Session Initiation Protocol (SIP) Trunking Service for Hosted Contact Centre locations at Montreal, QC and Markham, ON

Solicitation number 14554

Publication date

Closing date and time 2017/08/25 00:00 EDT

Last amendment date


    Description

    *REQUIREMENT CANCELLED*

    This is an Invitation to Qualify for Shared Services Canada’s requirement for PSTN SIP Trunking Service to be provided for Hosted Contact Centre locations at Montreal, QC and Markham, ON.

    The SIP Trunking Service will:

    1. be using equipment owned and operated by the Respondent;
    2. be a managed service implemented by the Respondent and hosted in the Respondent’s data centres (minimum of 2), that provides an IP-based interface to Clients’ IP network at Hosted Contact Centre data centers designated by Canada that will include:
      1. 3600 Steeles Ave, Markham, ONT, L3R 9Z7
      2. 275 ave Viger Est, Montreal, QC, H2X 3R7

    3. allow point-to-point and multi-point voice and video real-time and streaming sessions in compliance with the SIP protocol per RFC 3261 and E.164 International Numbering Plan;

    4. provide Inbound (i.e. Toll Free and inbound direct inward dialing) and Outbound (i.e. outbound local calling and outbound long distance calling) connections to the Respondent’s class 4 and/or class 5 Central Office that extends calls via the Public Switched Telephone Network; and

    5. not be connected to the World Wide Web (i.e. public Internet), either directly or indirectly.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • No trade agreements are applicable to this solicitation process

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    Contact information

    Contracting organization

    Organization
    Shared Services Canada
    Address
    90 Metcalfe Street
    Ottawa, Ontario, K0A 0C3
    Canada
    Contracting authority
    Stevic, Irena
    Phone
    613-793-1826
    Email
    irena.stevic@canada.ca
    Address
    180 Kent
    Ottawa, ON, K1G 4A8
    CA

    Buying organization(s)

    Organization
    Shared Services Canada
    Address
    90 Metcalfe Street
    Ottawa, Ontario, K0A 0C3
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    English
    16
    French
    1
    English
    14
    English
    10
    000
    French
    9
    French
    13
    000
    English
    42
    English
    13

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    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    Canada
    Region of opportunity
    Canada
    Procurement method
    Competitive – Open Bidding
    Commodity - GSIN
    Click the links below to see a list of notices associated with the GSIN codes.

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