*REQUIREMENT CANCELLED*: ITQ- Session Initiation Protocol (SIP) Trunking Service for Hosted Contact Centre locations at Montreal, QC and Markham, ON
Solicitation number 14554
Publication date
Closing date and time 2017/08/25 00:00 EDT
Last amendment date
Description
*REQUIREMENT CANCELLED*
This is an Invitation to Qualify for Shared Services Canada’s requirement for PSTN SIP Trunking Service to be provided for Hosted Contact Centre locations at Montreal, QC and Markham, ON.
The SIP Trunking Service will:
- be using equipment owned and operated by the Respondent;
- be a managed service implemented by the Respondent and hosted in the Respondent’s data centres (minimum of 2), that provides an IP-based interface to Clients’ IP network at Hosted Contact Centre data centers designated by Canada that will include:
- 3600 Steeles Ave, Markham, ONT, L3R 9Z7
- 275 ave Viger Est, Montreal, QC, H2X 3R7
3. allow point-to-point and multi-point voice and video real-time and streaming sessions in compliance with the SIP protocol per RFC 3261 and E.164 International Numbering Plan;
4. provide Inbound (i.e. Toll Free and inbound direct inward dialing) and Outbound (i.e. outbound local calling and outbound long distance calling) connections to the Respondent’s class 4 and/or class 5 Central Office that extends calls via the Public Switched Telephone Network; and
5. not be connected to the World Wide Web (i.e. public Internet), either directly or indirectly.
Contract duration
Refer to the description above for full details.
Trade agreements
-
No trade agreements are applicable to this solicitation process
Contact information
Contracting organization
- Organization
-
Shared Services Canada
- Address
-
90 Metcalfe StreetOttawa, Ontario, K0A 0C3Canada
- Contracting authority
- Stevic, Irena
- Phone
- 613-793-1826
- Email
- irena.stevic@canada.ca
- Address
-
180 KentOttawa, ON, K1G 4A8CA
Buying organization(s)
- Organization
-
Shared Services Canada
- Address
-
90 Metcalfe StreetOttawa, Ontario, K0A 0C3Canada
Bidding details
Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
Document title | Amendment no. | Language | Unique downloads | Date added |
---|---|---|---|---|
itq_14554_amd_03_en.doc |
English
|
16 | ||
itq_14554_amd_01_fr.doc |
French
|
1 | ||
itq_14554_amd_02_en.doc |
English
|
14 | ||
itq_14554_amd_01_en.doc |
English
|
10 | ||
itq_service_sip_fr.pdf | 000 |
French
|
9 | |
annex_d-srcl_annexe_d-lvers.pdf |
French
|
13 | ||
itq_sip_trunking_eng.pdf | 000 |
English
|
42 | |
annex_d-srcl_annexe_d-lvers.pdf |
English
|
13 |
Access the Getting started page for details on how to bid, and more.