CMHC’s LINGUISTIC SERVICES OPERATING MODEL (LSOM)

The purpose of this Request for Information (RFI) is to seek information from the Industry on its ability to support CMHC’s new linguistic services operating model (LSOM). Services include translation (Canadian English to Canadian French and Canadian French to Canadian English, with the possibility of EN or FR translations to other languages on an exceptional basis). We are also seeking input on a technology solution to manage requests, and resulting workflows, effectively and efficiently.

With this RFI, CMHC is seeking feedback, innovative ideas and solutions from the Industry on how best to standardize, streamline and automate workflow and the management thereof. Respondents’ solutions explored will support CMHC's ability to improve operational efficiencies and to provide even greater value to Canada and Canadians.