UPDATE OF THE ITSM TOOL : BMC REMEDY
Solicitation number 9F019-20200091
Publication date
Closing date and time 2020/08/04 10:00 EDT
Description
The Information Technology division of the Canadian Space Agency (CSA) needs professional services of a technical expert of the ITSM tool : BMC Remedy. This contract will allow CSA to upgrade Remedy 7.6.04.01 to it’s latest version.
- Period of the Contract
From the award date to March 31, 2021
- Work location
The work will initially have to be done at the Space Agency's premises at 6767 route de l’aéroport, Saint-Hubert to allow the resource (s) to become familiar with the systems and applications that we currently use. Then, according to an agreement with the project manager, the resource (s) will be able to benefit from remote access to perform most of the contract tasks. Occasionally, the resource (s) will be required to perform tasks on the client site to work on restricted systems or attend technical meetings. The number of days that the resource (s) will have to work on our premises could vary depending on the tasks requested.
Contract duration
Refer to the description above for full details.
Trade agreements
-
Canadian Free Trade Agreement (CFTA)
Contact information
Contracting organization
- Organization
-
Canadian Space Agency
- Address
-
6767 Route de l'AéroportSaint-Hubert, Quebec, J3Y 8Y9Canada
- Contracting authority
- Uribe, Rafael
- Phone
- 450-926-4492
- Email
- rafael.uribe@canada.ca
- Address
-
3010Ovila-Hamel, QC, J3Y 8Y2CA
Buying organization(s)
- Organization
-
Canadian Space Agency
- Address
-
6767 Route de l'AéroportSaint-Hubert, Quebec, J3Y 8Y9Canada
Bidding details
Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
Document title | Amendment no. | Language | Unique downloads | Date added |
---|---|---|---|---|
9f019-20200091_tbips_npp.pdf | 000 |
English
|
62 | |
9f019-20200091_apm_spict.pdf | 000 |
French
|
18 |
Access the Getting started page for details on how to bid, and more.