Usability Testing for Digital Service

Solicitation number 100014883

Publication date

Closing date and time 2022/03/08 13:00 EST

Last amendment date


    Description

    February 15, 2022: Amendment #2 is to modify the end date from February 22 to March 8, 2022.

    February 2, 2022: Amendment #1 is to modify the french version of the RFP title to "Tests d’utilisabilité pour service numérique".

    __________________________________________________

    This requirement is open only to those SBIPS Supply Arrangement Holders who qualified under Tier 1 for services in the National Capital Region for the Domain of expertise 11. Systems Integration.

    The overall objective of this requirement is to engage a Supplier to carry out usability testing and heuristic evaluations of live web interface designs, including journey mapping and working digital prototypes to be tested, and to report the relevant findings and recommendations to the Technical Authority.

    This requirement will include four types of usability testing services for which Task Authorizations will be raised.

    A. Moderated Usability Testing

    B. Ad hoc Moderated Usability Testing

    C. Journey Mapping and Digital Prototyping

    D. Unmoderated UX Testing

    The following SA Holders have been invited to submit a proposal:

    1. 2328713 ONTARIO INC., QA CONSULTANTS INC., in joint venture
    2. 2Keys Corporation
    3. A Hundred Answers Inc.
    4. Accenture Inc.
    5. ADGA Group Consultants Inc.
    6. Adhartas Consulting Inc.
    7. Avanade Canada Inc.
    8. CAE Inc.
    9. Calian Ltd.
    10. CDW Canada Inc.
    11. CGI Information Systems and Management Consultants Inc.
    12. CIMA+ S.E.N.C.
    13. Cistel Technology Inc.
    14. CloseReach Ltd.
    15. Cloud SynApps Inc.
    16. Cofomo Ottawa
    17. Compusult Limited
    18. COMPUTACENTER TERAMACH INC.
    19. Computer Sciences Canada Inc. /Les sciences de l'informatique Canada Inc.
    20. Coradix technology Consulting Ltd.
    21. Cord3 Innovation Inc.
    22. CORE Software Corp
    23. CVL INFORMATION SOLUTIONS INC.
    24. Dalian Enterprises and Coradix Technology Consulting, in Joint Venture
    25. Deloitte Inc.
    26. DLS Technology Corporation
    27. DONNA CONNA INC., IBM CANADA LIMITED IN JOINT VENTURE
    28. Eclipsys Solutions Inc
    29. Ernst & Young LLP
    30. ESI Technologies de l'information Inc.
    31. ESIT Canada Enterprise Services Co. ESIT Canada Services AuxEntreprises Cie.
    32. Evolving Web Inc.
    33. Fujitsu Consulting (CANADA) Inc./Fujitsu Conseil (Canada) Inc.
    34. GCSTRATEGIES INCORPORATED
    35. General Dynamics Canada Limited
    36. I.M.P. Group Limited
    37. I4C INFORMATION TECHNOLOGY CONSULTING INC
    38. IBM Canada Limited/IBM Canada Limitée
    39. iFathom Corporation
    40. Infosys Public Services Inc
    41. Integra Networks Corporation
    42. IPSS INC.
    43. IPSS Inc., Lloyd-Werring Enterprises Inc. IN A JOINT VENTURE
    44. IT/Net - Ottawa Inc.
    45. IT/NET OTTAWA INC, KPMG LLP, in joint venture
    46. Kainos Software Limited
    47. KPMG LLP
    48. LNW Consulting Inc
    49. Manpower Services Canada Ltd.
    50. Maplesoft Consulting Inc.
    51. Mariner Partners Inc
    52. MDA Systems Ltd.
    53. MERAK Systems Corporation
    54. Mindwire Systems Ltd.
    55. Modis Canada Inc
    56. Norconex Inc.
    57. Nortak Software Ltd.
    58. Open Text Corporation
    59. OpenFrame Technologies, Inc.
    60. Pricewaterhouse Coopers LLP
    61. QA CONSULTANTS INC.
    62. Raymond Chabot Grant Thornton Consulting Inc.
    63. Real Decoy Inc.
    64. SAS Institute (Canada) Inc.
    65. Sierra Systems Group Inc.
    66. Simeio Solutions Canada
    67. Solutions Moerae Inc
    68. Spiria Digital Inc.
    69. SYSTEMATIX SOLUTIONS TI INC/SYSTEMATIX IT SOLUTIONS INC
    70. Systemscope Inc., LNW Consulting Inc., Perfortics Consulting Inc., VK Computer Systems Inc., Lansdowne Technology Services Inc., IN JOINT VENTURE
    71. TELUS Communications Company
    72. Thales Canada Inc.
    73. The Bell Telephone Company of Canada or Bell Canada/La Compagnie de Téléphone Bell du Canada ou Bell Canada
    74. The KTL Group, Inc.
    75. TPG Technology Consulting Ltd.,Amita Corporation,RANDSTAD INTERIM INC.,The Devon Group Ltd,Nortak Software Ltd.,TRM Technologies Inc,Wilcom Systems Ltd JOINT Venture
    76. TRM Technologies Inc.
    77. Unisys Canada Inc.
    78. Veritaaq Technology House Inc.
    79. WorldReach Software Corporation

    Security Requirement:

    Minimum Corporate Security Required: Designated Organization Screening (DOS)

    Minimum Resource Security Required: Reliability

    Inquiries

    Inquiries regarding this RFP requirement must be submitted to the Contracting Authority named above. Request for Proposal (RFP) documents will be e-mailed directly from the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “BUYANDSELL.GC.CA” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language.

    NOTE: Solutions‐Based Informatics Professional Services (SBIPS) Method of Supply is refreshed three (3) times per year. If you wish to find out how you can be a “Qualified SA Holder”, please contact RCNMDAINCRIMOS@tpsgc.gc.ca

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Canada-Panama Free Trade Agreement
    • Canada-Korea Free Trade Agreement (CKFTA)
    • Canada-Honduras Free Trade Agreement
    • Canadian Free Trade Agreement (CFTA)
    • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
    • Canada-Ukraine Free Trade Agreement (CUFTA)
    • Canada-UK Trade Continuity Agreement (Canada-UK TCA)
    • Canada-Chile Free Trade Agreement (CCFTA)
    • Canada-Colombia Free Trade Agreement
    • Canada-Peru Free Trade Agreement (CPFTA)
    Contact information

    Contracting organization

    Organization
    Employment and Social Development Canada
    Address
    142 Prom. du Portage
    Gatineau, Quebec, J8X 2K3
    Canada
    Contracting authority
    Suvorova, Ekaterina
    Email
    NC-SOLICITATIONS-GD@hrsdc-rhdcc.gc.ca
    Address
    140 Promenade du Portage
    Gatineau, QC, K1A 0J9
    CA

    Buying organization(s)

    Organization
    Employment and Social Development Canada
    Address
    142 Prom. du Portage
    Gatineau, Quebec, J8X 2K3
    Canada
    Bidding details

    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    National Capital Region (NCR)
    Region of opportunity
    Canada
    Procurement method
    Competitive – Selective Tendering
    Commodity - GSIN
    Click the links below to see a list of notices associated with the GSIN codes.