ServiceNow Development Operations (DevOps) Support -RFP

Request for Proposals (RFP) – ServiceNow Development Operations (DevOps) Support 

About FCC: 

FCC is Canada’s leading agriculture and food lender, with a healthy loan portfolio of more than $44 billion. Our employees are dedicated to the future of Canadian agriculture and food. We provide flexible, competitively priced financing, management software, information and knowledge specifically designed for the agriculture and food industry. As a self-sustaining Crown corporation, we provide an appropriate return to our shareholder, and reinvest our profits back into the industry and communities we serve. For more information, visit fcc.ca. 

RFP Scope: 

FCC is utilizing ServiceNow on the most recent version in a Software as a Service (Saas) environment. Via this RFP, FCC is seeking to select one (1) Proponent to be a trusted partner to assist with Development Operations (DevOps) for FCC’s ServiceNow platform. It is expected that such selected Proponent would provide a robust, dedicated, and experienced team of ServiceNow experts to work alongside FCC’s internal subject matter experts as part of an integrated team (built around a “one team” concept and alignment to FCC’s Agile practices) by supporting FCC’s current environment, resolving and implementing any bug fixes/defects, developing/implementing enhancements, performing project work (as required), and providing input and though leadership regarding new features and future innovations. 

RFP Schedule: 

• RFP issue date: August 8, 2022 

• Vendor questions accepted until: August 15, 2022 at 2:00PM* 

• RFP closing date and time: September 1, 2022 at 2:00PM* 

*Note: All times are CST, Saskatchewan 

RFP Process Considerations 

Vendors should note that: 

• this opportunity notice references a non-binding, competitive RFP, not a call for tenders. FCC is not obligated to proceed with the work described in the RFP scope, and may cancel the RFP at any time. 

• FCC’s procurement process allows for negotiation between FCC and one or more vendors, prior to awarding a contract. 

Requesting the RFP Document:

Capable vendors who are interested in receiving a copy of the RFP document are to contact:

Dhruv Bhatt 

Procurement and Vendor Manager 

Farm Credit Canada

procurement@fcc.ca 

Note: Vendors do not receive the RFP document by registering for the list of interested suppliers (“LIS”) on buyandsell.ca. Vendors must request the RFP document through FCC’s designated RFP contact.