Maintenance, Installation & Support Services for Innovation, Science and Economic Development Canada’s Electronic Security Systems

Solicitation number ISED204427

Publication date

Closing date and time 2022/10/18 14:00 EDT

Last amendment date


    Innovation, Science and Economic Development Canada (ISED) is responsible and accountable for the safeguarding of departmental information, assets and employee safety in all ISED facilities and other government departments to which ISED has a Memorandum of Understanding (MOU) (14) in place for the provision of security services. To protect, detect and respond to security events compromising ISED’s information assets and employee safety, the SSD has put in place electronic security systems (card access, alarm and video surveillance systems) throughout Canada (National Capital Region and Regions).

    Since 1998, the SSD only controlled and monitored access to NCR facilities leaving other ISED facilities’ in Regions being monitored and controlled by other government departments or base building’s property management exposing ISED assets & information to increased risks. This risk (convoluted access control system), is identified in ISED’s 2020-23 Departmental Security as a risk that requires treatment.

    Since 2020-21, to provide the assurance that access to all ISED facilities is provided and monitored centrally, the SSD expanded its centralized electronic cloud base electronic security systems to an additional 20 ISED facilities across the country. The expansion was carried out by ADSS Security Systems Integrators whom currently holds a maintenance contract for all ISED Security systems ending in 2023-24. ADSS is accountable for the warranty of new installations and hardware on this centralized system.

    Estimated quantity of commodity: 1

    Duration of contract: (2022-11-01) to (2025-03-31)

    Time frame of delivery: (2022-11-01) to (2025-03-31)

    Any conditions for participation of suppliers not specified in solicitation documentation:

    - Significant experience and knowledge of electronic security systems such as access control systems Keep by Feenics and Lenel.

    - Significant experience and knowledge of network topography (cabling, ethernet connections, routers, switches, VPN, firewalls, internet and database servers configurations).

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Canada-Panama Free Trade Agreement
    • Canada-Korea Free Trade Agreement (CKFTA)
    • Canada-Honduras Free Trade Agreement
    • Canadian Free Trade Agreement (CFTA)
    • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
    • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
    • Canada-Ukraine Free Trade Agreement (CUFTA)
    • Canada-UK Trade Continuity Agreement (Canada-UK TCA)
    • Canada-Chile Free Trade Agreement (CCFTA)
    • Canada-Colombia Free Trade Agreement
    • Canada-Peru Free Trade Agreement (CPFTA)

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    Contact information

    Contracting organization

    Industry Canada
    Contracting authority
    Opie, Davis
    235 Queen Street
    Ottawa, ON, K1A 0H5

    Buying organization(s)

    Industry Canada
    Bidding details

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    Summary information

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