Health Canada – Drug Shortages Web/Mobile Applications

Requirement Details

Tendering Procedure: Selective Tendering

This requirement is open only to those SBIPS Supply Arrangement Holders who qualified under Tier 1 for services in the National Capital Region for the Managed Services Stream and Systems Integration.

The following SA Holders have been invited to submit a proposal:

1. 2Keys Corporation

2. Accenture Inc.

3. ADGA Group Consultants Inc.

4. CDW Canada Inc.

5. CGI Information Systems and Management Consultants Inc.

6. CIMA+ S.E.N.C.

7. Cistel Technology Inc.

8. Computer Sciences Canada Inc./Les sciences de l’informatique Canada Inc.

9. Deloitte Inc.

10. DONNA CONNA INC., IBM CANADA LIMITED IN JOINT VENTURE

11. Ernst & Young LLP

12. ESIT Canada Enterprise Services co. ESIT Canada Services AuxEntreprises Cie.

13. Fujitsu Consulting (CANADA) Inc./Fujitsu Conseil (CANADA) Inc.

14. I.M.P. Group Limited

15. IBM Canada Limited/IBM Canada Limtee

16. iFathom Corporation

17. IT/Net - Ottawa Inc.

18. Kyndryl Canada Limited; ISM Information Systems Management Corporation IN JOINT VENTURE

19. Mindwire Systems Ltd.

20. Modis Canada Inc.

21. Open Text Corporation

22. Pricewaterhouse Coopers LLP

23. Raymond Chabot Grant Thornton Consulting Inc.

24. SAS Institute (Canada) Inc.

25. Sierra Systems Group Inc.

26. TELUS Communications Company

27. Thales Canada Inc.

28. The Bell Telephone Company of Canada or Bell Canada/La Compagnie de Téléphone
    Bell du Canada ou Bell Canada

Description of Work:

Drug Shortages Web/Mobile Applications

The Drug Shortages Division (DSD) within the Health Product Compliance Directorate (HPCD) of the Regulatory Operations and Enforcement Branch (ROEB) at Health Canada (HC) is seeking to procure services for monthly hosting, maintenance and support of the Drug Shortages Canada website, and enhancements to the website on an "as and when needed" basis, for a three (3) year period with an option for up to seven (7) 12-month periods.

In 2016, Health Canada introduced new regulations requiring drug manufacturers to report actual and anticipated drug shortages and discontinuations on a 3^rd party hosted website: C.01.014.9(1) If a shortage of a drug exists or is likely to occur, the authorization holder for the drug shall post the following information in English and French on a website that is operated by a party for that purpose with whom Her Majesty in right of Canada has entered into a contract to make that information available to the public. The website [drugshortagescanada.ca / https://www.penuriesdemedicamentscanada.ca/] was launched when the regulations came into force in March 2017 after a competitive process for website development, hosting, and maintenance and support. The website is now in operational mode and part of regular business process.

The website is a critical resource in Health Canada’s responsibility to mitigate and prevent drug shortages. The information on the website helps protect the health and safety of Canadians by ensuring that the drug shortage and discontinuation information needed by the Drug Supply Chain, Health Care System, governments, and Canadians is made available in an accurate and timely manner, including for drugs/vaccines used to treat COVID-19. As such, any disruption to this website can have negative consequences and impede Health Canada’s and other stakeholders’ response to anticipated and actual drug shortages.

The objective of the current competitive process is to identify a Contractor to host, maintain, support, and enhance as required the Drug Shortages Canada website. The website must continue, without disruption, to (i) ensure that drug market authorization holders meet their regulatory obligations to publicly report drug anticipated and actual shortages and discontinuations, (ii) provide the Canadian public and healthcare professionals with the information to make a well-informed decision about health and well-being, and (iii) inform Health Canada’s decision-making to mitigate risks of drug shortages and discontinuations – this has been even more critical during the COVID-19 pandemic as supply chains have been deeply impacted.

• The work is currently being performed by Bell Canada under contract (value $1,938,687.50 plus applicable taxes).

 Security Requirement: Custom SRCL applies

 Minimum Corporate Security Required: Designated Organization Screening (DOS) and obtain approved Document Safeguarding Capability at the level of PROTECTED B

Minimum Resource Security Required:  Personnel requiring access to PROTECTED information, assets or sensitive site(s) must EACH hold a valid personnel security screening at the level of SECRET, or RELIABILITY STATUS, as required by the security guide, granted or approved by the CSP, PWGSC.

Contract Authority

Name: Beverly Shawana

Phone Number: 613-371-3765

Email Address: Beverly.shawana@hc-sc.gc.ca