Enterprise Software Packaging Solution

Solicitation number HT218-123241/A

Publication date

Closing date and time 2013/02/28 14:00 EST

Last amendment date


    Description
    Trade Agreement: WTO-AGP/NAFTA/AIT/Canada-Peru
    FTA/Canada-Colombia FTA
    Tendering Procedures: Generally only one firm has been invited
    to bid
    Attachment: None
    Non-Competitive Procurement Strategy: Exclusive Rights
    Comprehensive Land Claim Agreement: No
    Vendor Name and Address: 
    FLEXERA SOFTWARE
    1000 E. WOODFIELD RD SUITE 400
    SCHAUMBURG Illinois
    United States
    60173
    Nature of Requirements: 
    Friesen, Manon
    Telephone No. - (819) 956-1161 
    Enterprise Software Packaging (ESP) Solution
    
    
    ADVANCE CONTRACT AWARD NOTICE
    
    Nature of Requirements: (ACAN) (HEALTH CANADA) Enterprise
    Software Packaging (ESP) Solution
    	
    Delivery Date Required:  March 31, 2013			
    
    1. 	You are hereby notified that on behalf of Health Canada
    (HC), PWGSC intends to enter into a sole source contract through
    the Software Licensing Supply Arrangement (SLSA) method of
    supply with FLEXERA SOFTWARE Inc., of Shaumburg, IL, a Supplier
    Arrangement (SA) holder, for the purchase of their AdminStudio
    Suite of products. The estimated value of the contract is
    $240,300.00 before applicable taxes. In addition, Training and
    Consulting Services will be purchased separately through another
    procurement vehicle.
    
    Software product list:
    
    Licensed Software
    
    QUANTITY	DESCRIPTION
    
    15,000		AdminStudio 11.5 Enterprise Complete (Users licenses)
    15,000		AdminStudio 11.5 Enterprise Complete Maintenance and
    Support Services		15,000		Workflow Manager 6.0 (User licenses)
    15,000		Workflow Manager 6.0 Maintenance and Support Services
    
    This is a requirement for licensed software, support and
    maintenance, for HC's Desktop Engineering (DE) team for their
    ongoing requirement to package software for enterprise
    deployment. The estimated project is for a period of 1 year.  To
    support their requirement, HC will require on-site education
    through Training Services as well as Consulting Services for the
    Admin Studio products, which will be procured separately through
    another procurement vehicle.
    
    2. 	An Advance Contract Award Notice (ACAN) allows departments
    and agencies to post a notice on MERX, for no less than fifteen
    (15) calendar days, indicating to the supplier community that it
    intends to award a good, service or construction contract to a
    pre-identified contractor.  If no other supplier submits, on or
    before the closing date, a Statement of Capabilities that meets
    the requirements set out in the ACAN, the contracting authority
    may then proceed with the award. However, should a Statement of
    Capabilities be found to meet the requirements set out in the
    ACAN, then the contracting authority will proceed to a full bid
    solicitation process. You are hereby notified that the
    Government intends to solicit a bid and negotiate with one firm
    only as identified above.
    
    3. 	Suppliers who consider themselves fully qualified and
    available to provide the services/goods described herein, may
    submit a Statement of Capabilities in writing by mail or e-mail
    to the Contracting Officer identified in this Notice on or
    before the closing date. The Statement of Capabilities must
    clearly demonstrate how the supplier meets the requirement
    described herein.  THE CLOSING DATE AND TIME FOR WRITTEN
    STATEMENTS OF CAPABILITIES CHALLENGING THIS REQUIREMENT, IS 2:00
    P.M.. EST, on FEBRUARY 28, 2013. As it is intended to proceed in
    a timely manner, responses received after the closing date will
    not be considered.
    
    4. 	Statements of Capabilities received on or before the closing
    date will be considered solely for the purpose of deciding
    whether or not to conduct a competitive procurement. 
    Information provided will be used by PWGSC for technical
    evaluation purposes only, and will not be construed as a
    proposal. Your written Statement of Capabilities must provide
    sufficient evidence (e.g. precise specifications, existing
    product capabilities, technical data, or any other proof) that
    clearly demonstrates that your firm is capable of providing the
    total services to fulfill the Department's requirement. 
    Suppliers who submit a Statement of Capabilities prior to the
    closing date and time will be notified in writing as to PWGSC's
    decision whether it will continue with the aforementioned
    procurement, or proceed to a full bid solicitation process.
    
    5. 	Should you have any questions concerning this requirement,
    please contact the identified Contracting Officer.  The PWGSC
    file number, the Contracting Officer's name and the closing date
    of the ACAN must appear on the outside of the envelope in block
    letters or, in the case of an e-mail, in the subject line.
    
    Documents may be submitted in either official language of Canada
    to the Contracting Authority listed below.
     
    Contracting Authority: 	PWGSC
    Att:			Manon Friesen
    Address: 		11 Laurier, Place du Portage III Floor 4C1
    City:       	 	Gatineau 
    Province:    		Qc
    Postal Code: 	 	K1A 0S5 
    Telephone:		(819)-956-1161
    Fax:         	 	(819)-953-3703 	
    E-mail:			manon.friesen@pwgsc-tpsgc.gc.ca
    
    
    6. 	The reason(s) for single tendering is (are):
    
    Section 6 of the Government Contract Regulations is being
    invoked in this procurement as only one person or firm is
    capable of performing the contract.
    
    Annex 4.4 articles 506.12(a) and 506.12(b) of AIT are applicable
    on the basis of limited tendering due to compatibility with
    existing products, to recognize exclusive rights, such as
    exclusive licenses, copyright and patent rights, or to maintain
    specialized products that must be maintained by the manufacturer
    or its representative, and  where there is an absence of
    competition for technical reasons and the goods or services can
    be supplied only by a particular supplier and no alternative or
    substitute exists, respectively.
    
    Article 1016.2(b) of NAFTA is applicable on the basis of limited
    tendering due to reasons where, for works of art, or for reasons
    connected with the protection of patents, copyrights or other
    exclusive rights, or proprietary information or where there is
    an absence of competition for technical reasons, the goods or
    services can be supplied only by a particular supplier and no
    reasonable alternative or substitute exists.
    
    Article XV (b) of WTO-AGP are applicable on the basis of limited
    tendering, to recognize exclusive rights, such as exclusive
    licenses, copyright and patent rights, or to maintain
    specialized products that must be maintained by the manufacturer
    or its representative, and  where there is an absence of
    competition for technical reasons and the goods or services can
    be supplied only by a particular supplier and no alternative or
    substitute exists, respectively.
    
    
    7 .	Requirement: (Mandatory)	
    
    Health Canada's Corporate Desktop Engineering (DE) team has an
    immediate requirement to replace its existing software packaging
    solution "Wise Package Studio" as vendor support is being
    discontinued and the product will no longer be supported.  In
    addition, DE's current packaging solution is not capable of
    supporting the Windows 7 Operating System and 64-bit application
    packaging requirements and the department is compelled to
    migrate to 64-bit Windows 7 as a result of Microsoft's decision
    to terminate extended support for the Windows XP Operating
    System presently used extensively throughout Health Canada's
    enterprise network. As well, AdminStudio is the only application
    readiness software product that provides MSI repackaging
    customization for WIN7 32/64-bit, agnostic virtualization
    functionality and automated testing and remediation for WIN7 in
    one integrated solution.
    
    Note: All items listed below as mandatory must be complied with.
    Changes, revisions, modifications, exceptions or non adherence
    to any/all items detailed in section 6 of this ACAN will render
    the suppliers statement of capabilities as non compliant and no
    further consideration will be given. 
    
    Health Canada's technical and strategic requirements analysis
    has determined that the following high level functional
    requirements are mandatory and must be available as part of an
    Enterprise Class single vendor solution:
    
    1)	Inventory Tracking,
    2)	License Optimization,
    3)	Software Asset Management
    4)	License Entitlement Management
    5)	Application Readiness Assessment,
    6)	Application Remediation Capabilities,
    7)	Application Packing Capabilities, and
    8)	Cloud Computing.
    
    
    In addition, listed below for both technical and strategic
    requirements inclusion is detailed criteria related to ESP
    solution required.
    
    i.	The solution must support the creation of application
    packages for deployment on both physical and virtual platforms. 
    Health Canada currently utilizes both physical and virtual
    platforms; the vast majority of desktops are physical, while
    most of the server infrastructure is virtual, in order to
    optimize utilization of hardware, streamline management, and
    maximize return on investment.   Health Canada, in conjunction
    with Shared Services Canada, is planning for the virtualization
    of desktops to achieve similar savings.  For maximum flexibility
    and ease of physical to virtual migration, it is therefore
    important that the ESP solution can easily interconvert packages
    between physical and virtual deployment models.
    
    ii.	The software must be already in wide usage, both within the
    Government of Canada and within private enterprise.   Due to the
    massive range of services provided to the public across Canada,
    Health Canada must ensure that the solution is proven to work in
    a large organisation of over 10,000 people that is
    geographically widely dispersed.    A demonstrated record of
    recent, successful implementations, current successful usage,
    and positive business outcomes is also desirable.   This
    criterion reflects risk reduction in selection of the product,
    but also reflects availability of resources trained in the
    product and an available community of practice for exchange of
    knowledge.  
    
    iii.	The software vendor must be able to provide consulting
    resources, product training, and technical support services
    within Canada (though the source of these services can be from
    outside Canada), as it is expected that extensive training and
    integration with existing packaging business workflows will be
    necessary.
    
    iv.	In order to reduce the risk to Health Canada from adoption
    of an unstable, rapidly shifting product offering, the product
    must have at least five years presence in the market and display
    evidence of a clear roadmap for future development.  As per
    (ii), a demonstrated record of recent, successful
    implementations is desirable.
    
    v.	The product must be able to be integrated into a complete
    Enterprise solution for application management, incorporating
    workflow from software requests to package creation and
    deployment, including inventory management, user rights
    management, and license management.   The vendor must be able to
    articulate the mechanism by which its product integrates with
    other products (either their own or others) to demonstrate this
    capacity.
    
    vi.	The product must be able to create MSI installation packages
    for both 32-bit and 64-bit versions of Windows XP (all versions
    and service packs), Windows 7 (all versions and service packs),
    and Windows 8.  It is must also be able to create MSI
    installation packages for Windows server versions 2008 and 2012
    (all versions and service packs).
    
    vii.	 The product must provide capabilities for created
    application packages to dynamically or programmatically set
    variables, install options, and install outcomes at runtime.
    
    viii.	The product must provide advanced MSI editing
    capabilities, including MST and MSP transform files.  It is
    required that the product be able to allow technicians to create
    install packages that do not rely on separate post-installation
    Active Setup executables for proper deployment.  This is to
    avoid the long login times that are seen when new clients login
    to systems for the first time,  creating long waits during
    logins as post-setup executables are triggered.
    
    ix.	The product must be backward compatible with packages
    previously created with Wise Package Studio, i.e. it should be
    possible to directly open and edit .msi, .mst and .msp files
    made with that product, or migrate these packages to the new
    product with minimal fixing.
    
    x.	The product must have the capability to seamlessly and
    accurately assess the compatibility of existing installation
    packages with Windows 7 in an automated and scriptable fashion,
    i.e. allow the user to assess readiness of a package to install
    and correctly work on Windows 7.
    
    xi.	The product must be able to support multiple users and
    administrators, concurrently, with audit trails for all usage
    and functions.
    
    xii.	The product must provide automated conversion from Windows
    XP-deployable to Windows 7-deployable packages, including the
    fixing any compatibility problems (or at minimum, identification
    of manual fixes that are required).
    
    xiii.	The product must be able to provide web application
    compatibility testing with Internet Explorer 8, 9 and 10.  It is
    desirable to provide web application compatibility testing with
    other browsers and versions (Firefox, Chrome, Safari, Opera).
    
    xiv.	The product must be able to provide assessment of conflicts
    with other packages in the application package repository and
    offer fixes as needed.
    
    xv.	The product must offer a centralized application package
    repository with appropriate change controls and relevant
    activity reporting capabilities.
    
    xvi.	The product must be capable of conducting compatibility
    assessments and system dependencies for successful deployment of
    packages on targeted systems.
    
    xvii.	The product must provide high-level scripting capability
    to support customized packaging, workflow, deployment and
    automation capabilities. 
    
    xviii.	Packages created using the product must be compatible and
    readily deployable without modification with the following
    automated deployment technologies:  IBM Tivoli Endpoint Manager,
    Novell ZenWorks, and Citrix XenApp.  Health Canada currently
    uses Tivoli Endpoint to deploy packages and patches to Health
    Canada desktops,  Novell ZenWorks is used to deploy packages
    (NALs) and group policies to Health Canada desktops, and Citrix
    XenApp is used to support remote access and virtual applications
    for Health Canada employees.
    
    xix.	The product must be able to repackage non-standard
    installations into MSI format for standardized deployment on
    virtual platforms.
    
    xx.	The product must be able to assess packages for
    compatibility with conversion and deployment to Microsoft App-V,
    Citrix XenApp, and VMware ThinApp.  The product must also be
    able to create packages that are compatible with Microsoft
    App-V, Citrix XenApp, and VMware ThinApp.   All three
    technologies are supported in the Health Canada enterprise to
    deliver applications.
    xxi.	The product must be capable of performing target system
    compatibility assessments and report deficiencies related to
    established prerequisites for successful deployment of packages
    on virtual platforms.
    xxii.	The product must be capable of creating application
    packages using install capture methods.  
    Xxiii.	The solution must provide packages capable of
    self-contained application repair, backup and rollback.
    
    Delivery Date: Above-mentioned
    
    You are hereby notified that the government intends to negotiate
    with one firm only as identified above. Should you have any
    questions concerning this requirement, contact the contracting
    officer identified above.
    
    An Advance Contract Award Notice (ACAN) allows departments and
    agencies to post a notice, for no less than fifteen (15)
    calendar days, indicating to the supplier community that it
    intends to award a good, service or construction contract to a
    pre-identified contractor. If no other supplier submits, on or
    before the closing date, a Statement of Capabilities that meets
    the requirements set out in the ACAN, the contracting authority
    may then proceed with the award.  However, should a Statement of
    Capabilities be found to meet the requirements set out in the
    ACAN, then the contracting authority will proceed to a full
    tendering process.
    
    Suppliers who consider themselves fully qualified and available
    to provide the services/goods described herein, may submit a
    statement of capabilities in writing to the contact person
    identified in this Notice on or before the closing date of this
    Notice. The statement of capabilities must clearly demonstrate
    how the supplier meets the advertised requirements.
    
    The PWGSC file number, the contracting officer's name and the
    closing date of the ACAN must appear on the outside of the
    envelope in block letters or, in the case of a facsimile
    transmission, on the covering page.
    
    The Crown retains the right to negotiate with suppliers on any
    procurement.
    
    Documents may be submitted in either official language of Canada.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Agreement on Internal Trade (AIT)
    • Canada-Colombia Free Trade Agreement
    • Canada-Peru Free Trade Agreement (CPFTA)
    • North American Free Trade Agreement (NAFTA)
    Contact information

    Contracting organization

    Organization
    Public Works and Government Services Canada
    Address
    11 Laurier St, Phase III, Place du Portage
    Gatineau, Quebec, K1A 0S5
    Canada
    Contracting authority
    Friesen, Manon
    Phone
    (819) 956-1161 ( )
    Address
    11 Laurier St. / 11 rue, Laurier
    4C1, Place du Portage, Phase III
    Gatineau, Quebec, K1A 0S5

    Buying organization(s)

    Organization
    Health Canada
    Address
    Address Locator 0900C2
    Ottawa, Ontario, K1A 0K9
    Canada
    Bidding details

    Summary information

    Notice type
    Advance Contract Award Notice
    Language(s)
    English, French
    Region(s) of delivery
    National Capital Region (NCR)
    Commodity - GSIN
    Click the links below to see a list of notices associated with the GSIN codes.