Enterprise Software Packaging Solution
Solicitation number HT218-123241/A
Publication date
Closing date and time 2013/02/28 14:00 EST
Last amendment date
Description
Trade Agreement: WTO-AGP/NAFTA/AIT/Canada-Peru FTA/Canada-Colombia FTA Tendering Procedures: Generally only one firm has been invited to bid Attachment: None Non-Competitive Procurement Strategy: Exclusive Rights Comprehensive Land Claim Agreement: No Vendor Name and Address: FLEXERA SOFTWARE 1000 E. WOODFIELD RD SUITE 400 SCHAUMBURG Illinois United States 60173 Nature of Requirements: Friesen, Manon Telephone No. - (819) 956-1161 Enterprise Software Packaging (ESP) Solution ADVANCE CONTRACT AWARD NOTICE Nature of Requirements: (ACAN) (HEALTH CANADA) Enterprise Software Packaging (ESP) Solution Delivery Date Required: March 31, 2013 1. You are hereby notified that on behalf of Health Canada (HC), PWGSC intends to enter into a sole source contract through the Software Licensing Supply Arrangement (SLSA) method of supply with FLEXERA SOFTWARE Inc., of Shaumburg, IL, a Supplier Arrangement (SA) holder, for the purchase of their AdminStudio Suite of products. The estimated value of the contract is $240,300.00 before applicable taxes. In addition, Training and Consulting Services will be purchased separately through another procurement vehicle. Software product list: Licensed Software QUANTITY DESCRIPTION 15,000 AdminStudio 11.5 Enterprise Complete (Users licenses) 15,000 AdminStudio 11.5 Enterprise Complete Maintenance and Support Services 15,000 Workflow Manager 6.0 (User licenses) 15,000 Workflow Manager 6.0 Maintenance and Support Services This is a requirement for licensed software, support and maintenance, for HC's Desktop Engineering (DE) team for their ongoing requirement to package software for enterprise deployment. The estimated project is for a period of 1 year. To support their requirement, HC will require on-site education through Training Services as well as Consulting Services for the Admin Studio products, which will be procured separately through another procurement vehicle. 2. An Advance Contract Award Notice (ACAN) allows departments and agencies to post a notice on MERX, for no less than fifteen (15) calendar days, indicating to the supplier community that it intends to award a good, service or construction contract to a pre-identified contractor. If no other supplier submits, on or before the closing date, a Statement of Capabilities that meets the requirements set out in the ACAN, the contracting authority may then proceed with the award. However, should a Statement of Capabilities be found to meet the requirements set out in the ACAN, then the contracting authority will proceed to a full bid solicitation process. You are hereby notified that the Government intends to solicit a bid and negotiate with one firm only as identified above. 3. Suppliers who consider themselves fully qualified and available to provide the services/goods described herein, may submit a Statement of Capabilities in writing by mail or e-mail to the Contracting Officer identified in this Notice on or before the closing date. The Statement of Capabilities must clearly demonstrate how the supplier meets the requirement described herein. THE CLOSING DATE AND TIME FOR WRITTEN STATEMENTS OF CAPABILITIES CHALLENGING THIS REQUIREMENT, IS 2:00 P.M.. EST, on FEBRUARY 28, 2013. As it is intended to proceed in a timely manner, responses received after the closing date will not be considered. 4. Statements of Capabilities received on or before the closing date will be considered solely for the purpose of deciding whether or not to conduct a competitive procurement. Information provided will be used by PWGSC for technical evaluation purposes only, and will not be construed as a proposal. Your written Statement of Capabilities must provide sufficient evidence (e.g. precise specifications, existing product capabilities, technical data, or any other proof) that clearly demonstrates that your firm is capable of providing the total services to fulfill the Department's requirement. Suppliers who submit a Statement of Capabilities prior to the closing date and time will be notified in writing as to PWGSC's decision whether it will continue with the aforementioned procurement, or proceed to a full bid solicitation process. 5. Should you have any questions concerning this requirement, please contact the identified Contracting Officer. The PWGSC file number, the Contracting Officer's name and the closing date of the ACAN must appear on the outside of the envelope in block letters or, in the case of an e-mail, in the subject line. Documents may be submitted in either official language of Canada to the Contracting Authority listed below. Contracting Authority: PWGSC Att: Manon Friesen Address: 11 Laurier, Place du Portage III Floor 4C1 City: Gatineau Province: Qc Postal Code: K1A 0S5 Telephone: (819)-956-1161 Fax: (819)-953-3703 E-mail: manon.friesen@pwgsc-tpsgc.gc.ca 6. The reason(s) for single tendering is (are): Section 6 of the Government Contract Regulations is being invoked in this procurement as only one person or firm is capable of performing the contract. Annex 4.4 articles 506.12(a) and 506.12(b) of AIT are applicable on the basis of limited tendering due to compatibility with existing products, to recognize exclusive rights, such as exclusive licenses, copyright and patent rights, or to maintain specialized products that must be maintained by the manufacturer or its representative, and where there is an absence of competition for technical reasons and the goods or services can be supplied only by a particular supplier and no alternative or substitute exists, respectively. Article 1016.2(b) of NAFTA is applicable on the basis of limited tendering due to reasons where, for works of art, or for reasons connected with the protection of patents, copyrights or other exclusive rights, or proprietary information or where there is an absence of competition for technical reasons, the goods or services can be supplied only by a particular supplier and no reasonable alternative or substitute exists. Article XV (b) of WTO-AGP are applicable on the basis of limited tendering, to recognize exclusive rights, such as exclusive licenses, copyright and patent rights, or to maintain specialized products that must be maintained by the manufacturer or its representative, and where there is an absence of competition for technical reasons and the goods or services can be supplied only by a particular supplier and no alternative or substitute exists, respectively. 7 . Requirement: (Mandatory) Health Canada's Corporate Desktop Engineering (DE) team has an immediate requirement to replace its existing software packaging solution "Wise Package Studio" as vendor support is being discontinued and the product will no longer be supported. In addition, DE's current packaging solution is not capable of supporting the Windows 7 Operating System and 64-bit application packaging requirements and the department is compelled to migrate to 64-bit Windows 7 as a result of Microsoft's decision to terminate extended support for the Windows XP Operating System presently used extensively throughout Health Canada's enterprise network. As well, AdminStudio is the only application readiness software product that provides MSI repackaging customization for WIN7 32/64-bit, agnostic virtualization functionality and automated testing and remediation for WIN7 in one integrated solution. Note: All items listed below as mandatory must be complied with. Changes, revisions, modifications, exceptions or non adherence to any/all items detailed in section 6 of this ACAN will render the suppliers statement of capabilities as non compliant and no further consideration will be given. Health Canada's technical and strategic requirements analysis has determined that the following high level functional requirements are mandatory and must be available as part of an Enterprise Class single vendor solution: 1) Inventory Tracking, 2) License Optimization, 3) Software Asset Management 4) License Entitlement Management 5) Application Readiness Assessment, 6) Application Remediation Capabilities, 7) Application Packing Capabilities, and 8) Cloud Computing. In addition, listed below for both technical and strategic requirements inclusion is detailed criteria related to ESP solution required. i. The solution must support the creation of application packages for deployment on both physical and virtual platforms. Health Canada currently utilizes both physical and virtual platforms; the vast majority of desktops are physical, while most of the server infrastructure is virtual, in order to optimize utilization of hardware, streamline management, and maximize return on investment. Health Canada, in conjunction with Shared Services Canada, is planning for the virtualization of desktops to achieve similar savings. For maximum flexibility and ease of physical to virtual migration, it is therefore important that the ESP solution can easily interconvert packages between physical and virtual deployment models. ii. The software must be already in wide usage, both within the Government of Canada and within private enterprise. Due to the massive range of services provided to the public across Canada, Health Canada must ensure that the solution is proven to work in a large organisation of over 10,000 people that is geographically widely dispersed. A demonstrated record of recent, successful implementations, current successful usage, and positive business outcomes is also desirable. This criterion reflects risk reduction in selection of the product, but also reflects availability of resources trained in the product and an available community of practice for exchange of knowledge. iii. The software vendor must be able to provide consulting resources, product training, and technical support services within Canada (though the source of these services can be from outside Canada), as it is expected that extensive training and integration with existing packaging business workflows will be necessary. iv. In order to reduce the risk to Health Canada from adoption of an unstable, rapidly shifting product offering, the product must have at least five years presence in the market and display evidence of a clear roadmap for future development. As per (ii), a demonstrated record of recent, successful implementations is desirable. v. The product must be able to be integrated into a complete Enterprise solution for application management, incorporating workflow from software requests to package creation and deployment, including inventory management, user rights management, and license management. The vendor must be able to articulate the mechanism by which its product integrates with other products (either their own or others) to demonstrate this capacity. vi. The product must be able to create MSI installation packages for both 32-bit and 64-bit versions of Windows XP (all versions and service packs), Windows 7 (all versions and service packs), and Windows 8. It is must also be able to create MSI installation packages for Windows server versions 2008 and 2012 (all versions and service packs). vii. The product must provide capabilities for created application packages to dynamically or programmatically set variables, install options, and install outcomes at runtime. viii. The product must provide advanced MSI editing capabilities, including MST and MSP transform files. It is required that the product be able to allow technicians to create install packages that do not rely on separate post-installation Active Setup executables for proper deployment. This is to avoid the long login times that are seen when new clients login to systems for the first time, creating long waits during logins as post-setup executables are triggered. ix. The product must be backward compatible with packages previously created with Wise Package Studio, i.e. it should be possible to directly open and edit .msi, .mst and .msp files made with that product, or migrate these packages to the new product with minimal fixing. x. The product must have the capability to seamlessly and accurately assess the compatibility of existing installation packages with Windows 7 in an automated and scriptable fashion, i.e. allow the user to assess readiness of a package to install and correctly work on Windows 7. xi. The product must be able to support multiple users and administrators, concurrently, with audit trails for all usage and functions. xii. The product must provide automated conversion from Windows XP-deployable to Windows 7-deployable packages, including the fixing any compatibility problems (or at minimum, identification of manual fixes that are required). xiii. The product must be able to provide web application compatibility testing with Internet Explorer 8, 9 and 10. It is desirable to provide web application compatibility testing with other browsers and versions (Firefox, Chrome, Safari, Opera). xiv. The product must be able to provide assessment of conflicts with other packages in the application package repository and offer fixes as needed. xv. The product must offer a centralized application package repository with appropriate change controls and relevant activity reporting capabilities. xvi. The product must be capable of conducting compatibility assessments and system dependencies for successful deployment of packages on targeted systems. xvii. The product must provide high-level scripting capability to support customized packaging, workflow, deployment and automation capabilities. xviii. Packages created using the product must be compatible and readily deployable without modification with the following automated deployment technologies: IBM Tivoli Endpoint Manager, Novell ZenWorks, and Citrix XenApp. Health Canada currently uses Tivoli Endpoint to deploy packages and patches to Health Canada desktops, Novell ZenWorks is used to deploy packages (NALs) and group policies to Health Canada desktops, and Citrix XenApp is used to support remote access and virtual applications for Health Canada employees. xix. The product must be able to repackage non-standard installations into MSI format for standardized deployment on virtual platforms. xx. The product must be able to assess packages for compatibility with conversion and deployment to Microsoft App-V, Citrix XenApp, and VMware ThinApp. The product must also be able to create packages that are compatible with Microsoft App-V, Citrix XenApp, and VMware ThinApp. All three technologies are supported in the Health Canada enterprise to deliver applications. xxi. The product must be capable of performing target system compatibility assessments and report deficiencies related to established prerequisites for successful deployment of packages on virtual platforms. xxii. The product must be capable of creating application packages using install capture methods. Xxiii. The solution must provide packages capable of self-contained application repair, backup and rollback. Delivery Date: Above-mentioned You are hereby notified that the government intends to negotiate with one firm only as identified above. Should you have any questions concerning this requirement, contact the contracting officer identified above. An Advance Contract Award Notice (ACAN) allows departments and agencies to post a notice, for no less than fifteen (15) calendar days, indicating to the supplier community that it intends to award a good, service or construction contract to a pre-identified contractor. If no other supplier submits, on or before the closing date, a Statement of Capabilities that meets the requirements set out in the ACAN, the contracting authority may then proceed with the award. However, should a Statement of Capabilities be found to meet the requirements set out in the ACAN, then the contracting authority will proceed to a full tendering process. Suppliers who consider themselves fully qualified and available to provide the services/goods described herein, may submit a statement of capabilities in writing to the contact person identified in this Notice on or before the closing date of this Notice. The statement of capabilities must clearly demonstrate how the supplier meets the advertised requirements. The PWGSC file number, the contracting officer's name and the closing date of the ACAN must appear on the outside of the envelope in block letters or, in the case of a facsimile transmission, on the covering page. The Crown retains the right to negotiate with suppliers on any procurement. Documents may be submitted in either official language of Canada.
Contract duration
Refer to the description above for full details.
Trade agreements
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World Trade Organization Agreement on Government Procurement (WTO GPA)
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Agreement on Internal Trade (AIT)
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Canada-Colombia Free Trade Agreement
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Canada-Peru Free Trade Agreement (CPFTA)
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North American Free Trade Agreement (NAFTA)
Contact information
Contracting organization
- Organization
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Public Works and Government Services Canada
- Address
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11 Laurier St, Phase III, Place du PortageGatineau, Quebec, K1A 0S5Canada
- Contracting authority
- Friesen, Manon
- Phone
- (819) 956-1161 ( )
- Address
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11 Laurier St. / 11 rue, Laurier
4C1, Place du Portage, Phase IIIGatineau, Quebec, K1A 0S5
Buying organization(s)
- Organization
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Health Canada
- Address
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Address Locator 0900C2Ottawa, Ontario, K1A 0K9Canada