After Hour Claims and Related Services

Solicitation number SK-RFP-08-24

Publication date

Closing date and time 2024/05/31 16:00 EDT


    Description

    SGI is conducting this Request for Proposal for After Hours and Related Claims Services. SGI requires service providers to be available for after-hours claims calls and customer assistance. This service includes promptly responding to incoming calls, verifying policy coverage, and providing customers with guidance to proceed with their claims. Following this, on the subsequent business day, a determination will be made regarding whether to retain the claim file internally or outsource it.

     


    Additional Information


    This competition is available on Bonfire, and all amendments, addenda, clarifications, and further instructions will also be posted on Bonfire. 

    Documents can be viewed and downloaded at https://sgi.bonfirehub.ca 

    Contract duration

    The estimated contract period will be 1 month(s).

    Trade agreements

    • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
    Contact information

    Contracting organization

    Organization
    Saskatchewan Government Insurance
    Address
    2260 11th Ave - 11th Floor
    Regina, SK, S4P 0J9
    Canada
    Contracting authority
    Christine Labatt
    Phone
    306-775-6884
    Email
    purchasing@sgi.sk.ca
    Address
    306-775-6884
    Bidding details

    Full details for this tender opportunity are available on a third-party site

    Click on the button below to be directed to this website. Note that on the third-party site you may need an account to view and/or bid on this tender. Information on any fees or additional costs to access the full details is outlined in the Description tab of this tender opportunity.

    Summary information

    Language(s)
    English
    Region(s) of delivery
    Saskatchewan
    Region of opportunity
    Saskatchewan
    Contract duration
    1 month(s)
    Procurement method
    Competitive – Open Bidding