iLink Unbreakable Internet Solution

Solicitation number BPM025155/32637

Publication date

Closing date and time 2026/01/23 14:00 EST


    Description

    This ACAN is being issued by Shared Services Canada (SSC) to satisfy the requirement for the provision of iLink Unbreakable Internet Solutionon an ‘’as and when’’ required basis.

    What is an ACAN: An ACAN is a public notice indicating to the supplier community that a department or agency intends to award a contract for goods, services or construction to a pre-identified supplier, thereby allowing other suppliers to signal their interest in bidding, by submitting a statement of capabilities. If no supplier submits a statement of capabilities that meets the requirements set out in the ACAN, on or before the closing date stated in the ACAN, the Contracting Officer may then proceed with the award to the pre-identified supplier.

    This ACAN relates to 1 contract proposed to be awarded to 1 contractor and will be used by Shared Services Canada.

    Definition of the Requirement:

    Shared Services Canada (SSC) has an ongoing requirement for the provisioning of the iLink Unbreakable Internet solution on an as-and-when required basis.  This includes central management and value-added services to support SSC and its forty-three (43) partner organizations and clients.  The Unbreakable solution is a compact, ruggedized, all-in-one communications solution, designed to aggregate multiple internet connections, i.e., Starlink, and 5G/LTE.  It supports a wide range of deployment scenarios, including mobile, semi-permanent, and maritime applications.  A key component of the solution is its remote management portal, which provide centralized capabilities for monitoring, configuration, control, and support of all deployed units.

    The operational requirements include client support, problem management, training, and repair professional services of Canada’s existing assets of iLink family of product(s) as well as its organic growth.

    The procurement of Starlink and 5G/LTE airtime services is outside the scope of this ACAN

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Canada-Panama Free Trade Agreement
    • Canada-Korea Free Trade Agreement (CKFTA)
    • Canada-Honduras Free Trade Agreement
    • Canadian Free Trade Agreement (CFTA)
    • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
    • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
    • Canada-Ukraine Free Trade Agreement (CUFTA)
    • Canada-UK Trade Continuity Agreement (Canada-UK TCA)
    • Canada-Chile Free Trade Agreement (CCFTA)
    • Canada-Colombia Free Trade Agreement
    • Canada-Peru Free Trade Agreement (CPFTA)
    Contact information

    Contracting organization

    Organization
    Shared Services Canada
    Address
    90 Metcalfe Street
    Ottawa, Ontario, K0A 0C3
    Canada
    Contracting authority
    Nancy,Pelchat
    Phone
    343-544-8419
    Fax
    613-960-6007
    Address
    99 Metcalfe Street
    Ottawa, Ontario, K0A 0C3
    CANADA

    Buying organization(s)

    Organization
    Shared Services Canada
    Address
    90 Metcalfe Street
    Ottawa, Ontario, K0A 0C3
    Canada
    Bidding details
    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
    Caption
    Document title Amendment no. Language Unique downloads Date added
    000 EN 11 2026/01/07
    000 FR 1 2026/01/07
    Access the Getting started page for details on how to bid, and more.

    Summary information

    Notice type
    Advance Contract Award Notice
    Language(s)
    English, French
    Region(s) of delivery
    Canada
    Region of opportunity
    Canada
    Procurement method
    Competitive – Open Bidding