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CCRM - Summary of Feedback and Outcomes Report

Solicitation number WS4585755327

Publication date

Closing date and time 2026/04/30 14:00 EDT

Last amendment date

Status Status Expired

Description
AMENDMENT TO CLOSING TIME: Please disregard the Ariba Discovery posting response deadline closing time and Buyandsell posting closing time. The RFI Summary of Feedback and Outcomes Report is for information purposes only. No response is to be submitted. This document describes the feedback received from Industry in response to the Case and Client Relationship Management RFI. It also documents the questions posed and answers given during the industry engagement information session. Industry is encouraged to monitor Ariba Discovery for any future communications relating to the Case and Client Relationship Management and subsequent procurement activities.

Contract duration

Refer to the description above for full details.

Trade agreements

  • No trade agreements are applicable to this solicitation process

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Contact information

Contracting organization

Organization
Department of Public Works and Government Services (PSPC)
Address
11 Laurier St, Phase III, Place du Portage
Gatineau, Quebec, K1A 0S5
Canada
Contracting authority
Martyniuk, David (SPAC/PSPC)
Email
david.martyniuk@tpsgc-pwgsc.gc.ca

Buying organization(s)

Organization
Department of Public Works and Government Services (PSPC)
Address
11 Laurier St, Phase III, Place du Portage
Gatineau, Quebec, K1A 0S5
Canada
Bidding details

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Eligibility and terms and conditions

Government of Canada tender and awards notices, solicitation documents, and other attachments are fully accessible and available free of charge and without having to register on CanadaBuys.

Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from CanadaBuys.canada.ca.

Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

Summary information

Notice type
Request for Information
Language(s)
English, French
Region(s) of delivery
Canada
Procurement method
Competitive – Open Bidding
Selection criteria
Not applicable
Commodity - UNSPSC
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Support for small and medium businesses

If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

 

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