Investigation Course

This requirement is for: The Correctional Service of Canada, Ontario Regional Headquarters.

Trade agreement: Canadian Free Trade Agreement (CFTA), World Trade Organisation-Agreement on Government Procurement (WTO-AGP), Canada Ukraine Free-Trade Agreement (CUFTA), Canada Korea Trade Agreement (CKTA), Canada free trade agreements with Chile/Colombia/Honduras/Panama, Canada-Peru Free Trade Agreement, Canada-European Union Comprehensive Economic and Trade Agreement (CETA) and Canada-United Kingdom Trade Continuity Agreement (Canada-UK TCA), Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP).

Tendering procedures: All interested suppliers may submit a bid.

Competitive Procurement Strategy: lowest priced compliant bid

Set-aside under the Procurement Strategy for Indigenous Business:
This procurement is not subject to any set-asides for Indigenous Suppliers.

Comprehensive Land Claim Agreement:
This procurement is not subject to a Comprehensive Land Claims Agreement.

Security Requirements:
This contract does not include security requirements.

Nature of Requirements:

The following is a summary of the statement of work for this requirement.

The Correctional Service Canada (CSC) has a requirement to create and deliver a custom course to its staff members on conducting fact-finding and investigations as they relate to internal workplace complaints. The work will involve the following:

Objectives: To create and deliver a custom course, specific to the needs of CSC, on conducting fact-finding and investigations as they relate to internal workplace complaints, with a focus on disciplinary investigations.

Tasks:
The contractor must:
• Create an in-depth, thorough, custom course, specific to fact-finding and investigations at CSC, that must include, but is not limited to the following topics:
- Pre-screening complaints and selection of the correct investigation process;
- Planning an investigation using a step-by-step guide;
- How to participate in a joint union-management investigation process;
- How to conduct effective interviews;
- How to handle difficult witnesses;
- How to gather and assess evidence;
- How to write an investigation report.
• Supply all participant workbooks and any other necessary learning materials.
• Provide a course facilitator.
• Provide a program coordinator to support course delivery.
• Deliver the course, in person, for up to twenty-four (24) participants at a time.
• Deliver the course a minimum of once, and a maximum of twice yearly, for two years, plus two additional option years.

The course must be a minimum of three (3) days (twenty-one (21) hours teaching time) in length, to a maximum of four (4) days (twenty-eight (28) hours teaching time) in length.

Deliverables:
Upon course completion, each participant should have a working knowledge of how to conduct an internal fact-finding or investigation.
The Contractor must provide a Certificate of Completion, to indicate the participant has completed the course, and is available to conduct internal investigations within CSC.

Any conditions for participation of suppliers not specified in solicitation documentation: none.

Estimated quantity of commodity: see solicitation document statement of work and basis of payment.

Duration of Contract and Time Frame for Delivery:

Period of the Contract: The Work is to be performed during the period of January 1st, 2025, to December 31st, 2027 with the option to renew for two (2) additional one-year periods.

File Number: 21401-29-4729882

Contracting Authority: Robin Riha
Telephone number: 613-328-9727
E-mail: robin.riha@csc-scc.gc.ca

NOTE TO BIDDERS: Bidders can obtain the complete statement of work and evaluation criteria by downloading the solicitation document and associated documents from the Canada buys / tender opportunities website.

The Crown reserves the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada (English or French).

After contract award, bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within fifteen (15) working days of receipt of the results of the bid solicitation process. The debriefing may be in writing, by telephone or in person.

Procurement Assistance Canada (PAC) offers seminars to businesses interested in learning how to sell goods and services to the Government of Canada. The seminars are FREE.

Topics include:
 Understand the federal procurement process;
 Learn about searching for opportunities;
 Find out how to bid on opportunities;
 Discover how to prepare to sell to the government.

The full schedule of seminars can be found on the Procurement Assistance Canada website, under find an event (Procurement Assistance Canada: Find an event - Canada.ca).