PSIB - TBIPS Stream 4 - B.10 Help Desk Specialists

Status Awarded

Contract number 84084-25-0028

Contract value :

CAD 1,607,319.00

Solicitation number 84084-25-0028/A

Publication date

Contract award date

Description
This contract was awarded to:
Symbiotic Group Inc., Akkodis Canada Inc., In Joint Venture

The Canada Energy Regulator has a requirement for one (1) level 2 resource and three (3) level 3 resources under the TBIPS Supply Arrangement, Stream 4 – B.10 Help Desk Specialists, to complement existing staff resources on an as and when required basis. The intent of this process is to award a contract to provide additional technical resources to maintain the current level of service from the Service Desk while additional tasks and projects are being manned. This includes coverage during absences of the Service Desk Analysts due to hearing coverage, regular annual leaves, hardware lifecycle projects, and other future projects to be identified.

Business address

79 - 700 Third Line

Oakville, Ontario, L6L 4B1
Canada
Notice type
Request for Proposal
Procurement method
Competitive - Traditional
Selection criteria
Highest Combined Rating of Technical Merit and Price
Region(s) of delivery
Calgary

View the full contract history for Symbiotic Group Inc., Akkodis Canada Inc., In Joint Venture.

Contract duration

The contract will be for a period of 10 month(s), from 2026/03/10 to 2027/01/31.

Commodity - UNSPSC

  • 81111811 - Technical support or help desk services

Trade agreements

  • No trade agreements are applicable to this solicitation process

Reason for limited tendering

A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

  • None
Contact information

Contracting organization

Organization
Canada Energy Regulator (CER)
Address

517 Tenth Avenue SW, Suite 210

Calgary, AB, T2R 0A8
Canada
Contracting authority
Erin Ort
Phone
(403) 919-8168
Email
Erin.Ort@cer-rec.gc.ca
Address

517 Tenth Avenue SW, Suite 210

Calgary, AB, T2R 0A8
Canada