IT Professional Services for BMC Helix SaaS - I.10. Technical Architect, Level 2

Status Awarded

Contract number 000015094

Contract value :

CAD 141,070.33

Solicitation number J088140

Publication date

Contract award date

Description
This contract was awarded to:
TEKsystems Canada Corp

Statistics Canada requires specialized professional services to augment its Information Technology Service Management Office (ITSMO) in support of its BMC Helix SaaS-based IT Service Management (ITSM) platform. The contractor will provide expert capacity to configure, integrate, migrate, operationalize, and continually improve the platform, including implementation and optimization of a self-service portal, service catalogue and knowledge management, incident and service request management, change enablement, asset and configuration management, reporting and dashboards, and operational readiness, with sustained knowledge transfer to Statistics Canada personnel. Performance will be demonstrated through deliverables defined in applicable Task Authorizations.

Business address

112 Kent Street Suite 1701

Ottawa, Ontario, K1A 0W8
Canada
Notice type
RFP against Supply Arrangement
Procurement method
Competitive – Selective Tendering
Language(s)
English
Selection criteria
Highest Combined Rating of Technical Merit and Price
Region(s) of delivery
National Capital Region (NCR)

View the full contract history for TEKsystems Canada Corp.

Contract duration

The contract will be for a period of 6 month(s), from 2026/04/01 to 2026/09/30.

Commodity - UNSPSC

  • 80101507 - Information technology consultation services

Trade agreements

  • Please refer to tender description or tender documents

Reason for limited tendering

A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

  • None
Contact information

Contracting organization

Organization
Statistics Canada (StatCan)
Address

150 Tunney's Pasture Driveway

Ottawa, ON, K1A 0T6
Canada
Contracting authority
Daniel Blanchard
Phone
(343) 998-2991
Email
statcan.macsbids-smcsoumissions.statcan@statcan.gc.ca
Address

150 Tunney's Pasture Driveway

Ottawa, ON, K1A 0T6
Canada