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HELP DESK SPECIALIST

Status Awarded

Contract number 3519942

Solicitation number INFC-2023-24-PS4570

Publication date

Contract award date

Contract value

CAD 1,872,907.20
Description

This contract was awarded to:

AKKODIS CANADA INC

Infrastructure Canada (INFC) IT Services, Corporate Services required Help Desk Specialists to work with INFC personnel to assist in deploying computers and cellular devices, to respond to clients’ requests for Information Technology (IT) assistance, to roll out hardware and software upgrades, and to address other related activities in the Department.

A contract was awarded as a result of the evaluation of the responses received to the RFP process.

Business address

800-20 BAY ST

TORONTO, Ontario, M5J 2N8
Canada
Notice type
RFP against Supply Arrangement
Procurement method
Competitive – Selective Tendering
Language(s)
English
,
French
Selection criteria
Highest Combined Rating of Technical Merit and Price
Commodity code
Array
Region(s) of delivery
National Capital Region (NCR)

View the full contract history for AKKODIS CANADA INC.

Contract duration

The contract will be for a period of 24 month(s), from 2023/12/01 to 2025/11/30.

Commodity - UNSPSC

  • 80161604 - Information technology IT management services

Trade agreements

  • North American Free Trade Agreement (NAFTA)
  • World Trade Organization Agreement on Government Procurement (WTO GPA)
  • Canada-Chile Free Trade Agreement (CCFTA)
  • Canada-Peru Free Trade Agreement (CPFTA)
  • Canada-Colombia Free Trade Agreement
  • Canada-Panama Free Trade Agreement
  • Canada-Honduras Free Trade Agreement
  • Canada-Korea Free Trade Agreement (CKFTA)
  • Canadian Free Trade Agreement (CFTA)
  • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
  • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
  • Canada-Ukraine Free Trade Agreement (CUFTA)

Reason for limited tendering

A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

  • None
Contact information

Contracting organization

Organization
Infrastructure Canada
Address

1100-180 RUE KENT

OTTAWA, ONTARIO, K1P 0B6
Canada
Contracting authority
Alexander Caro
Phone
343576-3527
Email
procurement-approvisionnement@infc.gc.ca
Date modified: