Status Expired
Contract number 4500011966
Contract value :
Solicitation number 100023718
Publication date
Contract award date
Last amendment date
ESDC requires the professional services to provide facilitation services for the delivery of the virtual training: Dealing with Crisis in a Call Centre Environment. This virtual training will need to be delivered an estimated minimum of 40 times up to a maximum of 50 times. The current number of learners is approximately 1,600 employees. The minimum of planned English session is estimated to be 34, and the minimum of planned French session is 10. The difference between the minimum number of 40 and the maximum number of 50 is to cover situations of unplanned learner absence.
20 bay St. 11th floor
The contract will be for a period of 7 month(s), from 2023/08/08 to 2024/03/31.
CAD 94,601.43
A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:
140 Promenade du Portage
Title
|
Solicitation Number
|
Publication date
|
Closing date
|
|---|---|---|---|
| Facilitation services for the delivery of the virtual training “Dealing with Crisis in a Call Centre Environment” to ESDC Call Centre employees. | 100023718 | 2023/06/14 | 2023/07/12 |
