Client Experience Platform in support of the Digital Platform Modernization Phase 3

Status Awarded

Contract number CW2323679

Contract value :

CAD 12,982,786.92

Solicitation number WS3833985677

Publication date

Contract award date

Last amendment date

Amendment Type
Amendment
Description
This contract was awarded to:
Salesforce Canada
Client Experience Platform in support of the Digital Platform Modernization Phase 3
Business address
10 Bay St, Suite 400
Toronto, Ontario, M5J 2R8
CA
Notice type
Request for Proposal
Contract Instrument Type
Contract
Procurement method
Competitive – Open Bidding
Language(s)
French
,
English
Selection criteria
Highest Combined Rating of Technical Merit and Price
Region(s) of delivery
Canada

View the full contract history for Salesforce Canada.

Contract duration

The contract will be for a period of 60 month(s), from 2023/07/14 to 2028/07/13.

Commodity - UNSPSC

  • 81111500 - Software or hardware engineering

Trade agreements

  • Canadian Free Trade Agreement (CFTA)
  • Canada-Chile Free Trade Agreement (CCFTA)
  • Canada-Colombia Free Trade Agreement
  • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
  • World Trade Organization Agreement on Government Procurement (WTO GPA)
  • Canada-Honduras Free Trade Agreement
  • Canada-Korea Free Trade Agreement (CKFTA)
  • Canada-Panama Free Trade Agreement
  • Canada-Peru Free Trade Agreement (CPFTA)
  • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
  • Canada-Ukraine Free Trade Agreement (CUFTA)

Reason for limited tendering

A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

  • None
Contact information

Contracting organization

Organization
Department of Public Works and Government Services (PSPC)
Address
11 Laurier St, Phase III, Place du Portage
Gatineau, Quebec, K1A 0S5
Canada
Contracting authority
Dooley, Ian (SPAC/PSPC)
Email
ian.dooley@tpsgc-pwgsc.gc.ca

Buying organization(s)

Organization
Department of Citizenship & Immigration (IRCC)
Address
235 Queen Street
Ottawa, Ontario, K1A0H5
Canada