Information Technology Service Management (ITSM) Tool Solution
Status Awarded
Contract number K000006583
Solicitation number 30190
Publication date
Contract award date
Contract value
Status Awarded
Contract number K000006583
Solicitation number 30190
Publication date
Contract award date
Contract value
Shared Services Canada (SSC) is mandated to simultaneously operate and transform the GC’s Information Technology (IT) infrastructure including email, data center and network services. SSC is responsible for the IT infrastructure for 43 departments and agencies (hereafter referred to as customer departments) and currently delivers services to over 280,000 users across the GC. Although SSC’s first obligation is to ensure the sustainability of this infrastructure, it is also responsible to transform the existing environment into a consolidated enterprise model for the whole of Government.
SSC has a requirement to:
This Request For Proposal is a follow on to the RFI that was conducted on buyandsell in February 2018 found here: https://buyandsell.gc.ca/procurement-data/tender-notice/PW-18-00818161
Refer to the description above for full details.