Three Level 2 Help Desk Specialist resources - TBIPS

This requirement is open only to those TBIPS Supply Arrangement Holders who qualified under Tier 1 for services in the Winnipeg for the following category:

Three (3) Level 2 Help Desk Specialists

The following SA Holders have been invited to submit a proposal:

1511995 Ontario Limited, IPSS Inc., in Joint Venture

Acosys Consulting Services Inc.

Acosys Consulting Services Inc., Price Waterhouse Coopers LLP, in Joint Venture

ADRM Technology Consulting Group Corp, and Randstad Interim Inc. in Joint Venture

Advanced Chippewa Technologies Inc.

Alivaktuk Consulting Inc. & NavPoint Consulting Group Inc. in Joint Venture

Dalian Enterprises and Coradix Technology Consulting, in Joint Venture

Donna Cona Inc.

Donna Cona Inc., IBM Canada Limited in Joint Venture

Makwa Resourcing Inc., TPG Technology Consulting Ltd., in Joint Venture

NATTIQ Inc.

NATTIQ Inc., ADGA Group Consultants Inc., in Joint Venture

Nisha Technologies Inc., Contract Community Inc., in Joint Venture

Symbiotic Group Inc.

T.I.7 Inc. in Joint Venture with Tiree Consulting Inc.

Description of Work:

This procurement is set aside for Aboriginal Business under the federal government’s Set-Aside Program for Aboriginal Business.

Indigenous Services Canada manages and supports user Information Technology equipment through an ITIL Helpdesk model (Remedy) in the Manitoba Regional office. Full support services are required curing core business hours for approximately 300 PC users in Winnipeg, MB.

Bidders submitting Proposals must propose services for all three Level 2 Help Desk Specialist resources.

Bidders will be assessed on corporate and resource experience, qualifications, quality of proposal and cost.

Duration of Contract: The department wishes to enter into a two year Task Authorization contract with two additional one-year option periods.

The work is currently being performed by Donna Cona under contract.

Security Requirement: Common PS SRCL #34 applies

Minimum Corporate Security Required: Facility Security Clearance at the level of Secret

Minimum Resource Security Required: Secret

Contract Authority

Name: Kim Fletcher

Phone Number: 604-616-4341

Email Address: kim.fletcher@canada.gc.ca

Inquiries

Inquiries regarding this RFP requirement must be submitted to the Contracting Authority named above. Request for Proposal (RFP) documents will be e-mailed directly from the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “BUYANDSELL.GC.CA” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language.

NOTE: Task‐Based Informatics Professional Services (TBIPS) Method of Supply is refreshed three (3) times per year. If you wish to find out how you can be a “Qualified SA Holder”, please contact RCNMDAI.‐NCRIMOS@pwgsc.gc.ca