Intelligent Intake Portal Solution (IIPS) / Enterprise CRM eCRM – Maintenance and Support

Status Awarded

Contract number 3000704603

Solicitation number NRCan-5000049945

Publication date

Contract award date

Contract value

CAD 894,395.00

    Description

    This contract was awarded to:

    ePerformance

    The scope of this contract includes maintenance, support and minor enhancements of the entire set of software and configuration above the Operating System employed in Natural Resources Canada (NRCan) IIPS and Enterprise CRM (eCRM) solution.

    The Contractor agrees to supply NRCan the goods and services described herein. This includes:

    • Providing professional services, as requested by NRCan;
    • Providing maintenance and support services (third level) for the IIPS and eCRM during the Software Support Period.
    Business address
    #901 – 100 Sparks Street
    Ottawa, Ontario, K1P 5B7
    Procurement method
    Competitive – Selective Tendering
    Language(s)
    English
    ,
    French

    Contract duration

    Refer to the description above for full details.

    Commodity - GSIN

    • D302AAH - Informatics Professional and Consulting Services - Maintenance Operations, Support
    Contact information

    Contracting organization

    Organization
    Natural Resources Canada
    Address
    580 Booth St
    Ottawa, Ontario, K1A 0E4
    Canada
    Contracting authority
    Holmes, Valerie
    Phone
    343-292-8371
    Address
    580 Booth Street, 5th Floor, Room 5-D4-2
    Ottawa, ON, K1A 0E4
    CA

    Buying organization(s)

    Organization
    Natural Resources Canada
    Address
    580 Booth St
    Ottawa, Ontario, K1A 0E4
    Canada
    Date modified: