Intelligent Intake Portal Solution (IIPS) / Enterprise CRM eCRM – Maintenance and Support

Solicitation number NRCan-5000049945

Publication date

Closing date and time 2020/01/21 14:00 EST

Description

The scope of this contract includes maintenance, support and minor enhancements of the entire set of software and configuration above the Operating System employed in Natural Resources Canada (NRCan) IIPS and Enterprise CRM (eCRM) solution.

The Contractor agrees to supply NRCan the goods and services described herein. This includes:

  • Providing professional services, as requested by NRCan;
  • Providing maintenance and support services (third level) for the IIPS and eCRM during the Software Support Period.

Contract duration

Refer to the description above for full details.

Trade agreements

  • No trade agreements are applicable to this solicitation process
Contact information

Contracting organization

Organization
Natural Resources Canada
Address
580 Booth St
Ottawa, Ontario, K1A 0E4
Canada
Contracting authority
Holmes, Valerie
Phone
343-292-8371
Email
valerie.holmes@canada.ca
Address
580 Booth Street, 5th Floor, Room 5-D4-2
Ottawa, ON, K1A 0E4
CA

Buying organization(s)

Organization
Natural Resources Canada
Address
580 Booth St
Ottawa, Ontario, K1A 0E4
Canada
Bidding details

Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

Tender documents
Document title Amendment no. Language Unique downloads Date added
fr_-_nrcan-5000049945_-_final.pdf 000
French
 6
en_-_nrcan-5000049945_-_final.pdf 000
English
 87

Access the Getting started page for details on how to bid, and more.

Summary information

Notice type
Advance Contract Award Notice
Language(s)
English, French
Region(s) of delivery
National Capital Region (NCR)
Region of opportunity
Canada
Procurement method
Competitive – Selective Tendering
Commodity - GSIN
Click the links below to see a list of notices associated with the GSIN codes.