Accessibility and service design

Status Awarded

Contract number 7114629

Solicitation number CIC - 152505/A

Publication date

Contract award date

Description

This contract was awarded to:

BDO CANADA LLP

Amendment 001 - Extend solicitation period to February 09, 2021.

Amendment 002- Please see the attached solicitation Amendment 002

The objective of this contract is to procure the services of a qualified expert in accessibility and inclusive service design to upskill the Immigration, Refugees and Citizenship Canada’s (IRCC) service design research team and guide us through a human-centred design research project with persons with disabilities (Accessibility Design Challenge). The research is intended to baseline IRCC’s delivery of services to its clients through the lens of persons with disabilities (PwD), to identify the service barriers to accessibility and to propose new opportunities that will remove barriers to people with disabilities and improve service for all clients.

Procurement method
Competitive – Open Bidding
Language(s)
English
,
French

View the full contract history for BDO CANADA LLP.

Contract duration

Refer to the description above for full details.

Commodity - GSIN

  • R019U - Professional Services / Program Research Analysis
Contact information

Contracting organization

Organization
Citizenship and Immigration Canada
Contracting authority
Johnson, Matthew
Phone
873-408-0512
Address
70 Cremazie
Gatineau, QC, K1A 1L1
CA

Buying organization(s)

Organization
Citizenship and Immigration Canada
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