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Accessibility and service design

Solicitation number CIC - 152505/A

Publication date

Closing date and time 2021/02/15 14:00 EST

Last amendment date


    Description

    Amendment 001 - Extend solicitation period to February 09, 2021.

    Amendment 002- Please see the attached solicitation Amendment 002

    The objective of this contract is to procure the services of a qualified expert in accessibility and inclusive service design to upskill the Immigration, Refugees and Citizenship Canada’s (IRCC) service design research team and guide us through a human-centred design research project with persons with disabilities (Accessibility Design Challenge). The research is intended to baseline IRCC’s delivery of services to its clients through the lens of persons with disabilities (PwD), to identify the service barriers to accessibility and to propose new opportunities that will remove barriers to people with disabilities and improve service for all clients.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • No trade agreements are applicable to this solicitation process

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    Contact information

    Contracting organization

    Organization
    Citizenship and Immigration Canada
    Contracting authority
    Johnson, Matthew
    Phone
    873-408-0512
    Email
    matthew.johnson@cic.gc.ca
    Address
    70 Cremazie
    Gatineau, QC, K1A 1L1
    CA

    Buying organization(s)

    Organization
    Citizenship and Immigration Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    French
    4
    002
    French
    5
    002
    English
    16
    English
    4
    001
    French
    2
    French
    4
    001
    English
    9
    English
    4
    000
    French
    9
    000
    English
    84

    Access the Getting started page for details on how to bid, and more.

    Eligibility and terms and conditions

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    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    Ontario (except NCR)
    Region of opportunity
    Unspecified
    Procurement method
    Competitive – Open Bidding

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