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Red Deer Polytechnic - Call Center Solution

Solicitation number AB-2025-00321

Publication date

Closing date and time 2025/02/06 09:00 EST

Last amendment date

Status Status Expired

Description
The purpose of this RFI is to gain an understanding of the types of software available to design, administer, and facilitate the operations of a Call Center for RDP. The outcome of the RFI is to obtain information to support the development of a proposal for a new solution to present to the RDP Executive team, with the expectation that implementing the Call Center Solution would provide efficiencies in IT Services. RDP has not yet defined any implementation timelines for the Call Center Solution.

Contract duration

Refer to the description above for full details.

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Contact information

Contracting organization

Organization
Red Deer Polytechnic
Address
100 Donald Blvd. Box 5005
Red Deer, CA-AB, T4N 5H5
CA
Contracting authority
Charlene Toronchuk
Email
purchasing@rdpolytech.ca
Address
100 Donald Blvd. Box 5005
Red Deer, Alberta, T4N 5H5
Canada
Bidding details

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Summary information

Notice type
Request for Information
Language(s)
English
Region(s) of delivery
Alberta
Region of opportunity
Alberta
Procurement method
Non-Competitive
Commodity - UNSPSC
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