ON-0002107 - BCFSA Employee Engagement and Culture Survey

Solicitation number 167304

Publication date

Closing date and time 2023/05/29 17:00 EDT


    Description
    The purpose of this RFP is to receive proposals for a vendor to support the management of BCFSA’s annual Employee Engagement and Culture Survey.

    BCFSA has conducted Employee Engagement and Culture Surveys for the last three years. The survey is to measure the level of commitment and motivation of employees, and to provide insight to BCFSA’s current culture. The survey also helps to identify where we could strengthen and build on the relationships employees have with BCFSA. The annual survey will garner data and insights that reflect the culture of the organization and its Core Values:
    • Integrity
    • Courage
    • Innovation
    • Growth
    • Collaboration
    • Diversity, Equity & Inclusion
    The Proponent is expected to demonstrate specialization in Employee Engagement, Organizational Culture and leverage psychometric and scientific insights. The Proponent should have the knowledge, skill set and resources to provide BCFSA with a survey to measure employee engagement and culture satisfaction levels, and all necessary support for the coordinated management of the survey. Work will commence immediately to ensure release of the full engagement and culture survey in September 2023 to approximately 375 employees. The survey must be an online tool that employees can access on handheld devices, desktop computers and laptops.

    The Employee Engagement and Culture Survey requires on-line dashboard views at various levels of leadership. The ability to download the anonymized raw responses should be an option for BCFSA’s internal administrator. The dashboard would have the ability to compare results from each breakout of the hierarchy to the overall organizational results.

    BCFSA will work with the vendor to review the engagement questions for psychometric validity and any comparative analysis options from previous survey years. BCFSA will require the Proponent to have standardized questions with benchmarks for trend analysis and the ability to co-create customized questions for subsequent years, however, BCFSA will own the custom questions and maintain full rights to utilize them internally.

    The Proponent is expected to provide Board and Executive education on employee engagement, organizational culture, and important trends.

    The term of the contract will be for a three (3) year period, commencing from the effective date as stated in the agreement, with a maximum of two (2) one (1) year renewals. Contract renewals are at the discretion of BCFSA.

    Contract duration

    The estimated contract period will be 36 month(s).

    Trade agreements

    • Please refer to tender description or tender documents

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    Contact information

    Contracting organization

    Organization
    BC Financial Services Authority
    Contracting authority
    Peter Mountstevens
    Email
    Peter.Mountstevens@bcfsa.ca
    Bidding details

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    Summary information

    Notice type
    Other
    Language(s)
    English
    Contract duration
    36 month(s)

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