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Enterprise Services Division Consulting Services RSA

Solicitation number 172514

Publication date

Closing date and time 2023/09/05 17:00 EDT


    Description
    The OCIO - Enterprise Services division (OCIO-ES) of the Ministry of Citizens’ Services (the Ministry) provides technology services and solutions that enable Government to meet the needs of British Columbians. The division’s culture and commitment to service excellence supports and contributes to the success of Citizens’ Services in meeting its goal to be an outstanding service provider, and a great place to work. This opportunity is to enter into Standing Arrangements in three key service areas that will help the division meet its future state objectives.
    *Note that Respondents may seek to become Contractors in one or any number of Service Areas.
    1. Service Area 1: Organizational and/or Systemic Change: In this service area, the Ministry seeks Respondents able to design, implement, and monitor organizational and/or systemic change, including training, stakeholder engagements, facilitations, and individual and team support.  
    2. Service Area 2: Talent Management: in this service area, the Ministry seeks Respondents with the ability to deliver skills and competency training, coaching, consulting and support across all levels of the division, for teams and individuals.
    3. Service Area 3: Service Excellence and/or Service Design: in this service area, the Ministry seeks Respondents with the ability to provide tools, processes, and training to help the division achieve, deliver, and maintain excellence in its service environment and/or to create, design and improve services based on user needs and business objectives.
    Additional details on these Service Areas are described in section 3.3 of this RSA.

    In accordance with the terms and conditions of the Standing Arrangements, the Province intends to issue Service Requests to Contractors for the Services on an “as if and when required” basis.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • Please refer to tender description or tender documents

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    Contact information

    Contracting organization

    Organization
    Ministry of Citizens' Services
    Contracting authority
    Tania Linkes
    Email
    Tania.Linkes@gov.bc.ca
    Bidding details

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    Summary information

    Notice type
    Other
    Language(s)
    English

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