ON-0002175 - IT Service Management (ITSM) Strategic Partner
Solicitation number 185050
Publication date
Closing date and time 2023/12/21 17:00 EST
Description
The selected ITSM tool is expected to support a range of critical functions, including service management, incident management, change management, asset management, service catalog, knowledge management, and robust reporting capabilities. Additionally, seamless integration with existing systems, scalability, top-tier security, and a user-friendly interface are imperative for successful adoption and integration into our operations.
BCFSA is seeking a vendor with proven expertise and experience in implementing and delivering tailored ITSM solutions with focus on ITIL methodology, catering to the unique needs of our organization. The solution should align with our specific technical requirements, data management protocols, and compliance standards.
The initial term of the Contract will be three (3) years with two (2) one (1) year options to renew the Contract, at the sole discretion of BCFSA.
Further details as to the scope of this opportunity and the requirements can be found within this RFP.
Contract duration
The estimated contract period will be 36 month(s).
Trade agreements
-
Please refer to tender description or tender documents
Partner with another business
The functionality to add your company name to the list of interested businesses is temporarily unavailable.
This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.
Contact information
Contracting organization
- Organization
-
BC Financial Services Authority
- Contracting authority
- Peter Mountstevens
- Email
- Peter.Mountstevens@bcfsa.ca
Bidding details
Full details for this tender opportunity are available on a third-party site
Click on the button below to be directed to this website. Note that on the third-party site you may need an account to view and/or bid on this tender. Information on any fees or additional costs to access the full details is outlined in the Description tab of this tender opportunity.
Eligibility and terms and conditions
Government of Canada tender and awards notices, solicitation documents, and other attachments are fully accessible and available free of charge and without having to register on CanadaBuys.
Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from CanadaBuys.canada.ca.
Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.
