RFP PHSA 11151 Workforce Management Support and Integration Partner
Solicitation number BC189717
Publication date
Closing date and time 2024/03/27 15:00 EDT
Last amendment date
Description
Vendor Q&A
| # | RFP Section / Title / Verbiage | Infor Question | PHSA Answer |
| 1 | General WFM Scope | How many employees do you have? Please break down the employee base by the major category of work (front line law enforcement, office, hourly manufacturing, maintenance, etc…) | N/A |
| 2 | General WFM Scope | Are there bargaining agreements/unions? If so, how many? | Yes, 5 |
| 3 | General WFM Scope | Are there any intricacies within your operation for:
| Yes to both |
| 4 | General WFM Scope | How will hourly employees have their time events captured? | paper |
| 5 | General WFM Scope | How many different sets of pay contracts are there? Typically, this would be determined by the number of collective bargaining agreements, the number of non-union employee contracts, full time and part time statuses. | We have ~80 calculation groups |
| 6 | General WFM Scope | Describe the anticipated approach for labor allocation within the WFM system. This might involve allocation of time to departments, cost centers, etc… What downstream systems require this information? | Peoplesoft manages most of the splits which are fed into WFM, which then go back into Peoplesoft |
| 7 | General WFM Scope | Will accruals and balances be managed in the Payroll system and sent to WFM or will WFM be the system of record for balances? What time off accruals need to be included in the system? | WFM manages the accruals -Vacation -Sick -CTO -special leave -Statutory holidays -Extended work hours |
| 8 | General WFM Scope | Are there any special reports or employee/supervisor alerts required? | Yes, there are over 60 custom reports and 30 employee/supervisor alerts |
| 9 | General WFM Scope | What languages are required? | Whatever language Infor WFM uses/requires |
| 10 | General WFM Scope | What customizations exist today in the current On-Premises WFM solution? Is the expectation to remove customizations and move to 'out of the box' functionality where possible? | We will be moving to a completely vanilla/core solution |
| 11 | General WFM Scope | What do you anticipate you would need support for during the project from IT perspective? | NA |
| 12 | General WFM Scope | What are you using for reporting today for On-Premises WFM? | Infor WFM |
| 13 | General WFM Scope | Will PHSA be moving from ETM to employee self-service? | Yes |
| 14 | General WFM Scope | Is there any historical data that you wish to not migrate that we need to be aware of? | No |
| 15 | General WFM Scope | Can you describe how you use quick call today? | It is used to communicate with clinical/paramedic staff for shift availability |
| 16 | General WFM Scope | Are there any other third parties that we need to aware from a WFM perspective? | -SMS service provided by Swift -IVR service provided by Datatel -Absence management service provided by Engenic -HCM is Peoplesoft will be moving to Workday |
Contract duration
Refer to the description above for full details.
Trade agreements
-
Please refer to tender description or tender documents
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Contact information
Contracting organization
- Organization
-
Provincial Health Services Authority (Incl. BCCSS)
- Contracting authority
- Ted Gagnon
- Email
- ted.gagnon@phsa.ca
Bidding details
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