Value Added Reseller for BMC Helix Software and Migration Services
Solicitation number BC201813
Publication date
Closing date and time 2024/07/17 13:40 EDT
Description
The Province seeks a Value Added Reseller (VAR) that will provide Products to the Province as further detailed in this RFP including Appendix B: Proposal Response Form.
The Province of BC is committed to upgrading our IT service management capabilities by implementing the BMC Helix ITSM SaaS software solution. This Initiative includes the associated services for migrating from our current BMC Remedy ARS ITSM system to the ARS component of BMC Helix ITSM SaaS.
Currently, As part of this project, we aim to transition from Remedy services to Helix.
The Province is seeking a one-year term of BMC Helix licensing for the Province’s use to ensure interoperability, compatibility, and performance with the current critical infrastructure exclusively utilizing BMC Helix Products and the associated ARS components.
Further details as to the scope of this opportunity and the requirements can be found within this RFP including Appendix B: Proposal Response Form.
Contract duration
The estimated contract period will be 12 month(s).
Trade agreements
-
Please refer to tender description or tender documents
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Contact information
Contracting organization
- Organization
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Ministry of Citizens' Services
- Contracting authority
- Jeannette Caissie
- Email
- Jeannette.Caissie@gov.bc.ca
Bidding details
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