Digital Experience Analytics (DXA) Tool
Solicitation number BC4049
Publication date
Closing date and time 2024/06/18 15:00 EDT
Description
ICBC seeks an integrated and cohesive DXA tool to gain greater insights into online customer experience through icbc.com, online services, and applications. The tool is expected to identify customer online pain points and online task friction to recognize continuous UX improvements.
Contract duration
Refer to the description above for full details.
Trade agreements
-
Please refer to tender description or tender documents
Contact information
Contracting organization
- Organization
-
Insurance Corporation of British Columbia
- Email
- sourcing@icbc.com
Bidding details
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