NHR - Wayfinding Planning RFP

The successful proponent will be responsible for delivering the signage and
wayfinding strategy for NHA, with a focus on enhancing navigation, accessibility, and
cultural inclusivity across its facilities. While the scope is not limited to the items below, it
must include the following core responsibilities:
• The primary objective is to establish a single, consistent signage standard for all Northern
Health.
• This standard is for future application in new builds and major renovations.
• The primary deliverable will be a detailed signage guideline manual to ensure consistency
across all sites, developed in collaboration with the communications department.
• Develop a signage and wayfinding strategy that reflects:
 Pictograms and universally recognizable icons.
 Color-coded zones and directional flow.
• Ensure all signage meets accessibility requirements for visibility, readability, and tactile
support.
• The final deliverable from the consultant should be a package defining each sign type
with visual mock-ups, dimensions, and a coding system.
• The standard must define material specifications for different types of signs.
• Interior signs are expected to have a design that allows for easy updates (e.g., a sleeve
for employee names rather than printing directly on the sign, etc.).
• Exterior signs must be durable enough to withstand the climate expected at NHA facilities.
• The standards must also indicate whether there are other considerations such as
structural and electrical requirements for signs. Design of these items are not required,
as they would be completed on a site-specific basis.
• Materials and construction must allow for easy and effective cleaning, meeting all
applicable infection control standards