Notice of Intent to Direct Award - Maintenance and Support of Alcatel-Lucent Enterprise Phone System

Solicitation number NOI 1220-2024-3129

Publication date

Closing date and time 2024/02/02 17:00 EST


    Description
    File: 1220-2024-3129 – Maintenance and Support of Alcatel-Lucent Enterprise Phone System

    Notice of Intent to Award a Contract Notice is hereby given that the City of Abbotsford (the “City”) is contemplating making a direct award of a contract to SSP Converged Solutions Inc. (the “Service Provider”) for the following:
    •Maintenance and Support of Alcatel-Lucent Enterprises Phone System

    The contract will be for one (1) year from January 01, 2024 to December 31, 2024 and the contract amount for the one year is up to a maximum of $78,000.00.

    Background
    The current contract with SSP Converged Solutions Inc expired on December 31, 2023 with no option years remaining.

    Scope of Services or Specifications
    Telecom maintenance and support services for City of Abbotsford’s Alcatel-Lucent enterprise phone system. Includes 24/7/.65 support for:
    •Omni Enterprise PBX system, connectivity to remote nodes, backup, reporting;
    •Combination of 1200 digital, IP, analog, and virtual phones, across 12 facilities;
    •CX-E voicemail system w/Advanced licensing for voicemail to Exchange and O365 e-mail; and
    •ACD calling queue system

    Rationale for Contemplating a Direct Award
    •To ensure continuity of maintenance and support of Alcatel-Lucent Enterprise Phone System and avoid any business operational disruptions due to a transition or change of supplier while the City prepares solicitation documents to issue to market in the first quarter of 2024.

    Contract Value:
    The value of the contract is expected not to exceed $78,000.00 CAD plus applicable taxes.

    Submission of Objection Notice
    Any Respondents that still wish to object to this decision they should email their objection to the attention of Sailesh Kapadia, Buyer III, Procurement Services at https://abbotsford.bidsandtenders.ca by February 2, 2024 no later than 2:00 p.m. local time.

    Submissions by other methods will not be accepted.
    Respondents objecting must outline specific reasons for their objection in their email as well as demonstrate their ability to perform the contemplated work and/or services and show availability and resources. The Respondent’s ability to provide goods and services of the same or better quality and price and within the required period will be the key criteria used in the consideration of any Respondent’s objections

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • Please refer to tender description or tender documents
    Contact information

    Contracting organization

    Organization
    City of Abbotsford
    Email
    purchasing@abbotsford.ca
    Bidding details

    Full details for this tender opportunity are available on a third-party site

    Click on the button below to be directed to this website. Note that on the third-party site you may need an account to view and/or bid on this tender. Information on any fees or additional costs to access the full details is outlined in the Description tab of this tender opportunity.

    Summary information

    Notice type
    Other
    Language(s)
    English