Customer Flow Management System
Solicitation number BCNRFP 4354
Publication date
Closing date and time 2024/03/06 15:00 EST
Description
ICBC is seeking a Customer Flow Management System (Booking/Queue Management System) to manage various customer services in our Driver Licensing Offices (DLO), including services in high demand such as knowledge tests, driver license, BCID and BC Service card issuance and renewals. This system and any associated hardware will be managed and supported by the service provider.
Contract duration
Refer to the description above for full details.
Trade agreements
-
Please refer to tender description or tender documents
Contact information
Contracting organization
- Organization
-
Insurance Corporation of British Columbia
- Email
- sourcing@icbc.com
Bidding details
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