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Automated Shift Call Out Service Agreement

Solicitation number PHSA 9777

Publication date

Closing date and time 2024/02/23 15:00 EST


    Description
    Notice of Intent to Direct Award

    Issued: February 13, 2024
    File # PHSA 9777
    NOI Title: Automated Shift Call Out Service Agreement
    Provincial Health Services Authority

    Notice is hereby given that the Provincial Health Services Authority (“PHSA”), acting as agent for Interior Health Authority (“IHA”), intends to directly award a Contract extension to the following supplier to provide Automated Shift Call Out Service, for a term of two (2) years,  for an estimated total value of up to CDN $1,023,724.80 (including taxes).

    Valsoft Corporation Inc. dba Vocantas Software
    2934 Baseline Road, Suite 301
    Ottawa, ON
    K2H 1B2

    In accordance with applicable trade agreements, PHSA has chosen not to proceed with a competitive process for the following reason:
     For additional deliveries by the original supplier of goods or services that were not included in the initial procurement, if a change of supplier for such additional goods or services:
    • A change of supplier would cause significant inconvenience or substantial duplication of costs for the procuring entity.
    Rationale:
    Vocantas Automated Shift Call Out system is functioning at high volumes, functioning well, and additional functionality is currently being implemented within the system., The Interior Health Authority needs to continue with this existing software solution and service provider. Vocantas is the only company that can provide support for their proprietary solution.  Within the current health care climate, change management with moving to a new system comes with high risk.  Additionally, a change of supplier would require significant resources and cause negative impact to workflows and performance.
    Vendors who wish to challenge this decision should submit a detailed written objection for the attention of Karel Sramek, Buyer, by email to karel.sramek@phsa.ca before 12:00pm Pacific Standard Time, February 23, 2024.  PHSA will review any and all issues received by this date and provide due consideration to each objection.  

    Please Reference File: # PHSA 9777 on all written correspondence.
     
    Karel Sramek
    Buyer – PHSA Procurement Projects
    Provincial Health Services Authority
    1795 Willingdon Avenue
    Burnaby, BC V5C 6E3
    Email: karel.sramek@phsa.ca | Web: www.phsa.ca

    Contract duration

    Refer to the description above for full details.

    Trade agreements

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    Contact information

    Contracting organization

    Organization
    Interior Health Authority
    Contracting authority
    Karel Sramek
    Email
    karel.sramek@phsa.ca
    Bidding details

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    Summary information

    Notice type
    Other
    Language(s)
    English

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