26-0127 - Voice over Internet Protocol (VoIP) Telephony Services
Solicitation number 26-0127
Publication date
Closing date and time 2026/04/24 14:00 EDT
Last amendment date
Description
Description of the Requirements:
The CRTC requires Voice over Internet Protocol (VoIP) telephony services to support its Teletypewriter (TTY) and Facsimile (FAX) to email solution and its Direct Inward Dialing (DID) numbers starting on May 4, 2026 and to be fully operational by August 5, 2026 when the services with the current contractor cease.
Level of Security Requirement:
The contractor must, at all times during the performance of the contract hold a valid designated organization screening (DOS) with approved document safeguarding at the level of protected B, issued by the Contract Security Program (CSP) of Public Works and Government Services Canada (PSGWC).
The contractor personnel requiring access to protected information, assets, work site(s) must each hold a valid reliability status, granted or approved by the CSP.
Contract Period Details:
The proposed period of contract must be for a fixed-term of 12 months from Contract Award starting on May 4, 2026 with four 12-month optional extensions.
Contract duration
The estimated contract period will be 11 month(s), with a proposed start date of 2026/05/04.
Trade agreements
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No trade agreements are applicable to this solicitation process
Reason for limited tendering
A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:
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None
Businesses interested in partnering for this tender opportunity:
Note: Information may not be available in both English and French. This is because the Official Languages Act does not apply.
Contact information
Contracting organization
- Organization
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Canadian Radio-Television and Telecommunications Commission (CRTC)
- Address
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1 promenade du Portage
Gatineau, Quebec, J8X 4B1Canada
- Contracting authority
- Lyna Champagne
- Email
- Approvisionnements-Procurements@crtc.gc.ca
- Address
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1 promenade du Portage
Gatineau, Quebec, J8X 4B1Canada
Bidding details
| Document title | Amendment no. | Language | Unique downloads | Date added |
|---|---|---|---|---|
| 26-0127 - VoIP Services - NPP_Eng.pdf | 001 | EN | 39 | 2026/04/16 |
| 26-0127 - VoIP Services - NPP_Fre.pdf | 001 | FR | 15 | 2026/04/16 |