NOTICE OF PROPOSED PROCUREMENT (NPP) for TEMPORARY HELP SERVICES (THS)
Solicitation number 24-259545
Publication date
Closing date and time 2024/03/15 14:00 EDT
Last amendment date
Description
The Service Delivery and Support division (SIS) provides IM/IT support to approximately 4500 clients within the National Capital Region. The Department of Foreign Affairs, Trade and Development has many sites around the NCR, and many clients teleworking remotely from Ottawa, and around the globe. SIS assists clients with remote access to the network, software coaching/installation/troubleshooting, video conference boardroom coaching, computer hardware assistance (new, cyclically replaced, troubleshooting, warranty work), smartphone assistance (new, some apps, hardware issues) and MS365. Due to an increase in IM/IT requirements and support, the Department of Foreign Affairs, Trade and Development SIS division urgently requires the services of up to ten Senior Computer Application Support resources to assist with Microsoft Windows upgrades, smartphone upgrades, Movement of staff, IM/IT Resource Center resources within the National Capital Region.
Contract duration
The estimated contract period will be 11 month(s).
Trade agreements
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World Trade Organization Agreement on Government Procurement (WTO GPA)
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Canada-Chile Free Trade Agreement (CCFTA)
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Canada-Peru Free Trade Agreement (CPFTA)
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Canada-Colombia Free Trade Agreement
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Canada-Panama Free Trade Agreement
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Canada-Honduras Free Trade Agreement
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Canada-Korea Free Trade Agreement (CKFTA)
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Canadian Free Trade Agreement (CFTA)
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Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
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Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
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Canada-Ukraine Free Trade Agreement (CUFTA)
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Canada-UK Trade Continuity Agreement (Canada-UK TCA)
Reason for limited tendering
A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:
-
None
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Contact information
Contracting organization
- Organization
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Department of Foreign Affairs, Trade and Development
- Address
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200 Promenade du Portage
Gatineau, Quebec, K1A 0G4Canada
- Contracting authority
- Trent Clemenhagen
- Phone
- (343) 203-1308
- Email
- trent.clemenhagen@international.gc.ca
- Address
-
200 Promenade du Portage
Gatineau, Quebec, K1A 0G4Canada
Bidding details
Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
| Document title | Amendment no. | Language | Unique downloads | Date added |
|---|---|---|---|---|
| NPP-APM 24-259545.pdf | 001 |
English
and
French
|
78 |
Access the Getting started page for details on how to bid, and more.
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