Engagement and Web platform

Solicitation number INFC - 2023/24 - PS4973

Publication date

Closing date and time 2024/03/14 12:00 EDT

Last amendment date


    An Advanced Contract Award Notice (ACAN) must be prepared in both official languages. Below is a model that must be used by contracting officers for the preparation of an ACAN. The blocks include guidance for its use as well as examples for some of the items listed.

    1. Advance Contract Award Notice (ACAN)
    An ACAN is a public notice indicating to the supplier community that a department or agency intends to award a contract for goods, services or construction to a pre-identified supplier, thereby allowing other suppliers to signal their interest in bidding, by submitting a statement of capabilities. If no supplier submits a statement of capabilities that meets the requirements set out in the ACAN, on or before the closing date stated in the ACAN, the contracting officer may then proceed with the award to the pre-identified supplier.

    2. Definition of the requirement

    Infrastructure Canada requires professional services to build an engagement and web platform. The work will result in: a pre-built web interface for engagement and document and information sharing; bilingual moderation services; support service to the Department on archiving information, including the storage, management, and destruction of information collected as requested by the Department.

    3. Criteria for assessment of the Statement of Capabilities (Minimum Essential Requirements)

    Any interested supplier must demonstrate by way of a statement of capabilities that its product/equipment/system (as appropriate) meets the following requirements:
     Provide website design capability;
     Provide an existing web-based tool that can:
    o gather comments,
    o provide multiple options to conduct engagement activities,
    o archive content, and,
    o identify and destroy personal information upon request.
     Provide a reporting function for site analytics such as number of site visits, user demographics;
     Provide a responsive layout and design to allow users to view the site on their device of choice and intuitive navigation to provide the best possible user experience;
     Provide tagging or categorization function and respective analytics in discussion forums to sort comments, rank discussed topics and see trends in downloadable reports;
     Provide function for users to opt-in to mailing list for specific discussion topics or project;
     Offer moderator service in both official languages at all times (English & French);
     Provide solutions which could be use internally and externally;
     Provide solutions which support departmental engagement activities through multiple forms; and,
     Provide consultation advice and support to determine the most effective way to engage Canadians.

    4. Applicability of the trade agreement(s) to the procurement

    As the total dollar value of the resulting contract will not exceed $99,999.00 including applicable taxes, it is not subject to any trade agreement(s).

    5. Set-aside under the Procurement Strategy for Indigenous Business

    This procurement is not a set-aside for an Indigenous supplier in accordance with the government Procurement Strategy for Indigenous Business (PSIB).

    6. Comprehensive Land Claims Agreement(s)

    This procurement is not subject to the Comprehensive Land Claims Agreement(s).

    7. Government Contracts Regulations Exception(s)

    The following exception(s) to the Government Contracts Regulations is (are) invoked for this procurement under subsection 6(d) - only one person is capable of performing the work.

    8. Justification for the Pre-Identified Supplier

    Only one person is capable of performing the contract GCRs 6.(d)).

    9. Ownership of Intellectual Property

    Canada does not intend to retain ownership of any Foreground Intellectual Property.

    10. Period of the proposed contract or delivery date

    The proposed contract is for a period of 4 years, from November 2023 to November 2027.

    11. Cost estimate of the proposed contract

    The estimated value of the contract, including option(s), is $ 99,999.00 (GST/HST included).

    12. Closing date for a submission of a statement of capabilities

    The closing date and time for accepting statements of capabilities is (min 15 days)

    13. Name and address of the pre-identified supplier

    Granicus Canada Holding ULC c/o TH1324 P.O. Box 4290 Postal Station A Toronto ON M5W 0E1.

    14. Minimum Requirements

    Any product/equipment/system for which a supplier is bidding on must, at minimum, be able to provide all the services laid out under section 3 of this notice.

    15. Suppliers' right to submit a statement of capabilities

    Suppliers who consider themselves fully qualified and available to provide the goods, services or construction services described in the ACAN may submit a statement of capabilities in writing to the contact person identified in this notice on or before the closing date of this notice. The statement of capabilities must clearly demonstrate how the supplier meets the advertised requirements.

    16. Inquiries and submission of statements of capabilities

    Inquiries and statements of capabilities are to be directed to:
    Infrastructure Canada

    Contract duration

    The estimated contract period will be 48 month(s), with a proposed start date of 2024/04/01.

    Trade agreements

    • No trade agreements are applicable to this solicitation process

    Reason for limited tendering

    A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

    • None

    Partner with another business

    The functionality to add your company name to the list of interested businesses is temporarily unavailable.

    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Infrastructure Canada

    180 Kent Street

    Ottawa, Ontario, K1P 5P5
    Contracting authority
    Taani Mbuluyo
    (343) 573-8834
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added

    Access the Getting started page for details on how to bid, and more.

    Eligibility and terms and conditions

    Government of Canada tender and awards notices, solicitation documents, and other attachments are fully accessible and available free of charge and without having to register on CanadaBuys.

    Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from CanadaBuys.canada.ca.

    Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

    Summary information

    Notice type
    Advance Contract Award Notice
    English, French
    Region(s) of delivery
    National Capital Region (NCR)
    Region of opportunity
    National Capital Region (NCR)
    Contract duration
    48 month(s)
    Procurement method
    Advance Contract Award Notice
    Commodity - UNSPSC
    Click the links below to see a list of notices associated with the UNSPSC.

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.


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