REQUEST FOR INFORMATION FOR A USER TESTING AND RESEARCH PLATFORM FOR EMPLOYMENT AND SOCIAL DEVELOPMENT CANADA
Solicitation number 100031622
Publication date
Closing date and time 2026/08/25 14:00 EDT
Description
ESDC requires a cloud-based, Commercial-Off-The-Shelf (COTS) Software-as-a-Service (SaaS) User Testing and Research Platform (the “Platform”) to plan, execute, analyze, and store user research and usability testing in French and English across programs and digital products—supporting evidence-based service and product decisions.
The Platform will help user researchers and designers within the department improve navigation and user flow of web content and validate design concepts while enabling secure data handling, accessibility-compliant participant experiences, and integrations with existing collaboration and analytics tools.
Contract duration
The estimated contract period will be 12 month(s).
Trade agreements
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No trade agreements are applicable to this solicitation process
Reason for limited tendering
A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:
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None
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Businesses interested in partnering for this tender opportunity:
Note: Information may not be available in both English and French. This is because the Official Languages Act does not apply.
Contact information
Contracting organization
- Organization
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Department of Employment and Social Development (ESDC)
- Address
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140 Promenade du Portage
Gatineau, Quebec, K1A0J9Canada
- Contracting authority
- Megan Souaid
- Email
- nc-solicitations-gd@esdc-edsc.gc.ca
- Address
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140 Promenade du Portage
Gatineau , Quebec, K1A0J9Canada
Bidding details
| Document title | Amendment no. | Language | Unique downloads | Date added |
|---|---|---|---|---|
| 100031622-RFI.pdf | 001 | EN | 38 | 2026/08/10 |
| 100031622-DR.pdf | 001 | FR | 9 | 2026/08/10 |
| 100031622-SOW.pdf | 001 | EN | 26 | 2026/08/10 |
| 100031622-EDT.pdf | 001 | FR | 8 | 2026/08/10 |
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