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Maintenance, hosting, and support of the TCPS online platform: Course on Research Ethics (CORE-2022).

Solicitation number CIHR 24-0043

Publication date

Closing date and time 2024/09/05 14:00 EDT

Last amendment date


    Description

    The three federal research funding agencies – Canadian Institutes of Health Research (CIHR), the Natural Sciences and Engineering Research Council of Canada (NSERC), and the Social Sciences and Humanities Research Council of Canada (SSHRC) – through the Secretariat on Responsible Conduct of Research (SRCR) have an education mandate. To fulfill this mandate, SRCR (via Portman Studios) has created, maintains, hosts, and supports the Course on Research Ethics (CORE-2022), an online tutorial that provides an introduction to the Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans – TCPS (2022). Users include researchers, Research Ethics Board (REB) members and administrators, students, research participants, and the general public. The completion of CORE-2022 is not a requirement of the Agencies or the Panel on Research Ethics (PRE), but some institutions may choose to make it mandatory, for instance, for their researchers and members of their REB(s). For example, some institutions require that their researchers successfully complete CORE-2022 before they can begin to conduct research involving human participants. Thus, CORE plays an integral part in the research life cycle.

    CORE-2022 requires an infrastructure capable of supporting an unlimited number of registered users and ensuring sufficient bandwidth to allow for a large volume of users to simultaneously access the tutorial. The tutorial is completed by an average of 82,000 users annually, and this number has been steadily increasing over the last few years. One reason for this is that it is becoming common practice for professors teaching research ethics courses to require their students to successfully complete CORE-2022 as part of their course (i.e., for course credits). As such, CORE-2022 is an important educational tool not only for researchers and REB members/administrators, but for students at both the undergraduate and graduate levels.

    The work will involve the following:

    • Maintaining CORE-2022 in both English and French, to the satisfaction of the Project Authority, including functionality and features (e.g., search functionality, reCAPTCHA for new users/institutional access requests, randomization of questions, reporting capabilities, etc.).
    • Hosting CORE-2022 on an infrastructure capable of supporting an unlimited number of registered users and ensuring sufficient bandwidth to allow for a large volume of users to simultaneously access the tutorial;
    • Providing all maintenance releases and platform support to the Project Authority by email in English;
    • Developing and implementing platform enhancements on an as-and-when-requested basis;
    • Implementing minor upgrades to improve user experience and internal reporting features;
    • Repairing any bugs, security or functionality issues that may arise, as needed;
    • Ensuring CORE-2022 is WCAG (Web Content Accessibility Guidelines) compliant with the latest version (WCAG 2.1 AA), including the CMS (Content Management System) pages;
    • Integrating Government of Canada website configuration requirements;
    • Integrating the Web Experience Toolkit (optional);
    • Providing the Project Authority with administrative access to the CORE-2022 platform, using Content Manager; and
    • Using all reasonable efforts to resolve:
    o Any failure of the CORE-2022 platform within 48 hours;
    o Any CORE-2022 platform errors within 48 hours;
    o Any help requests within 48 hours.

    Contract duration

    The estimated contract period will be 65 month(s), with a proposed start date of 2024/10/21.

    Trade agreements

    • Canada-Korea Free Trade Agreement (CKFTA)

    Reason for limited tendering

    A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

    • None

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    Contact information

    Contracting organization

    Organization
    Canadian Institutes of Health Research
    Address

    160, Elgin Street

    Ottawa, Ontario, K1A 0W9
    Canada
    Contracting authority
    Caroline Roberge
    Phone
    (343) 597-9008
    Email
    caroline.roberge@cihr-irsc.gc.ca
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    001
    English
    15
    001
    French
    2

    Access the Getting started page for details on how to bid, and more.

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    Summary information

    Notice type
    Advance Contract Award Notice
    Language(s)
    English, French
    Region(s) of delivery
    National Capital Region (NCR)
    Contract duration
    65 month(s)
    Procurement method
    Advance Contract Award Notice
    Selection criteria
    Not applicable

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