Purchase of Accommodation Management (Hotel) Software

Solicitation number W0106-20W625/A

Publication date

Closing date and time 2023/11/10 14:00 EST

Last amendment date


    Description

    This Request for Proposal (RFP) aims to solicit bids for the acquisition of a Commercial Off-The-Shelf (COTS) hosting software solution for the Personnel Services (Pers Svc) of the 2nd Canadian Division. The software will be used for room reservation management, housekeeping, and financial tracking related to accommodation management.

    The contract or delivery date for the software and its related services is no later than March 31, 2024. The delivery points include the following sites:

    1. St-Jean Garrison - 25 Grand Bernier, P.O. Box 100, Head Office Branch, Richelain (Québec), J0J 1R0
    2. Valcartier Garrison - P.O. Box 1000, Forces Branch, Courcelette (Québec), G0A 4Z0
    3. Pointe-À-Carcy Naval Reserve - 144 Dalhousie Street, Québec (Québec), G1K 4C4

    Interested suppliers must be able to meet the minimum mandatory technical requirements or acceptance criteria as defined in the attached documents.

    The contract will include various deliverables, such as needs analysis reports, configuration reports, implementation and testing schedules, user and administrator training plans, as well as reference documentation for users and administrators.

    Interested suppliers should also consider the specified limitations and constraints, including data management within Canada, the required security clearance for involved personnel, and the management of an accommodation portfolio spanning multiple sites with specific characteristics.

    Bidders must propose a solution that meets the specified requirements and is hosted and administered entirely on the side of the Department of National Defense (DND). Additionally, the solution should be bilingual (French and English) both in terms of user interface and support documentation.

    There are security requirements associated with this requirement. For additional information, consult Part 6 - Security, Financial and Other Requirements, and Part 7 - Resulting Contract Clauses. For more information on personnel and organization security screening or security clauses, Bidders should refer to the Contract Security Program of Public Works and Government Services Canada (http://www.tpsgc-pwgsc.gc.ca/esc-src/introduction-eng.html) website.

    Contract duration

    The estimated contract period will be 12 month(s).

    Trade agreements

    • No trade agreements are applicable to this solicitation process

    Reason for limited tendering

    A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

    • None

    Partner with another business

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    Contact information

    Contracting organization

    Organization
    Department of National Defence
    Address

    501, Général T.L. Tremblay Street garrison Valcartier

    Courcelette, Quebec, G0A 4Z0
    Canada
    Contracting authority
    Jean-Philippe Dufault
    Phone
    (418) 844-5000
    Email
    jean-philippe.dufault2@forces.gc.ca
    Address

    501, Général T.L. Tremblay Street garrison Valcartier

    Courcelette, Quebec, G0A 4Z0
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    001
    French
    4
    001
    English
    35

    Access the Getting started page for details on how to bid, and more.

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    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    Quebec (except NCR)
    Region of opportunity
    Quebec (except NCR)
    Contract duration
    12 month(s)
    Procurement method
    Competitive – Open Bidding
    Selection criteria
    Variations or combinations of the above methods

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

     

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