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26-0127_v2 - Voice over Internet Protocol (VoIP) Telephony Services

Solicitation number 26-0127_v2

Publication date

Closing date and time 2026/05/15 16:00 EDT

Last amendment date


    Description

    Request For Quotation - Tender Opportunity

    General Description of the Requirements
    The Canadian Radio-television and Telecommunications Commission (CRTC) requires Voice over Internet Protocol (VoIP) telephony services to support its Teletypewriter (TTY) and Facsimile (FAX) to email solution and its Direct Inward Dialing (DID) numbers starting on May 25, 2026 and to be fully operational by August 5, 2026 when the services with the current contractor cease.

    Level of Security Requirement
    The contractor must, at all times during the performance of the contract hold a valid designated organization screening (DOS) with approved document safeguarding at the level of protected B, issued by the Public Services and Procurement Canada's (PSPC) Contract Security Program (CSP).

    The contractor personnel requiring access to protected information, assets, work site(s) must each hold a valid reliability status, granted or approved by the CSP.

    Contract Period Details
    The proposed period of the contract must be for an initial fixed-term of 12 months from Contract Award starting on May 25, 2026 with four 12-month optional extensions.

    Tender Information
    To be invited to tender and provide a quotation by 4 p.m. (Eastern Time) on May 15, 2026, and receive a copy of the Request For Quotation documents required to do so, please contact Contracting Officer.

    Contract duration

    The estimated contract period will be 12 month(s), with a proposed start date of 2026/05/25.

    Trade agreements

    • No trade agreements are applicable to this solicitation process

    Reason for limited tendering

    A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

    • None

    Partner with another business

    Are you interested in partnering with other businesses for this opportunity? Add your company to the list of businesses who are interested in partnering.

    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Organization
    Canadian Radio-Television and Telecommunications Commission (CRTC)
    Address

    1 promenade du Portage

    Gatineau, Quebec, J8X 4B1
    Canada
    Contracting authority
    Lyna Champagne
    Email
    Approvisionnements-Procurements@crtc.gc.ca
    Address

    1 promenade du Portage

    Gatineau, Quebec, J8X 4B1
    Canada
    Bidding details
    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
    Caption
    Document title Amendment no. Language Unique downloads Date added
    001 EN 24 2026/05/04
    001 FR 7 2026/05/04
    Access the Getting started page for details on how to bid, and more.

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    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    Canada
    Region of opportunity
    National Capital Region (NCR)
    Contract duration
    12 month(s)
    Procurement method
    Competitive – Open Bidding
    Selection criteria
    Lowest Price

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

     

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